Kasa Bellevue Seattle

A ridiculous place to stay. We arrived to zero signage or instruction. The building is an apartment complex that rents through a service. I had to call Hotels.com to get the local number and when someone finally answered, I was told that I should have received an email with check in instructions. No such email had arrived and I explained this. The customer service rep for Kasa then looks and say, "oh, we don't have your email but you should have received a text". I informed her that I received no text either to which she responds, "oh, we don't have your phone number either"... Really? I give her my email and she says you'll get an email immediately. The email arrives and it's linked to someone else and someone else's email address. Another call is made. Hold on I'll resend the mail. Ok, so email comes and it's a dog and pony show. Send a selfie, send a photo of your driver's license. Answer a dozen questions and send it back. Finally, I receive that email with instructions and codes to enter the building and the apartment. Guess what, the code for the apartment doesn't work. Another phone call. Ok, so now a new code and it works. So you have to park in a restricted spot, go upstairs to the the garage door opener. Come back down and move your car. This check in ordeal was ridiculous. I received a text at 6am, yes woke me at 6 to inform me to check out at 11am. Who does this? Terrible place. And the TV is not hooked up to anything so it was useless.