Fairfield by Marriott Inn & Suites Denver Airport

The positive was the breakfast—the food was good, and the staff working the breakfast area uwere friendly and welcoming.

This was a very frustrating and unacceptable stay. We walked into our room and it was set to 78 degrees—completely uncomfortable. When we tried to turn on the AC, it didn’t work at all and never cooled the room down. We were forced to deal with a hot, stuffy room overnight and had to open the windows in the morning just to get any relief. To make matters worse, the window on our second-floor room didn’t even have a screen. Traveling with a young child, that’s a serious safety concern and completely unacceptable. We reported the issue to the front desk, and they assured us the general manager would follow up. That never happened. No communication, no resolution, no accountability. Between the broken AC, the unsafe window situation, and the complete lack of follow-through, this was a very disappointing experience. I would not stay here again.

Shuttle to and from airport. Clean, comfortable, friendly staff

Terrible service from the night person

Everything

Breakfast was good

The shuttle was great.

The staff could not find our reservation that was made on booking.com. He said the site had been filled for several hours. As a result that we had not found the reservation it must not of gone through. He also thought it was made at Briargate. We couldn't use the shuttle to go there. When we got back home we found several emails showing our confirmation number to your site at The Fairfield on Tower Road and the time we would be at your site.

<>The staff, Areli, Eugene and Christopher made the stay especially nice