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7.9 / 10 Guest Rating

Southbank Hotel Jacksonville Riverwalk

1515 Prudential Drive, Jacksonville, us

Southbank Hotel Jacksonville Riverwalk - main view

About the Property

Waterfront Location with Stunning River Views
Experience the beauty of Central Jacksonville at Lexington Hotel and Conference Center, offering breathtaking views of the St. Johns River. Relax by the outdoor pool on the sundeck or unwind at the Currents Lounge.

Comfortable Rooms with Modern Amenities
Each guestroom at Southbank Hotel Jacksonville Riverwalk is thoughtfully equipped with a spacious work desk, a 42-inch flat-screen TV, and a Keurig coffee machine. Upgrade to a room with a balcony to enjoy a picturesque river view.

Convenient Facilities and Dining Options
Enjoy complimentary access to the fitness centre and business centre, as well as the convenience of a car rental desk and guest laundry. Indulge in delicious American cuisine at Pier 1515 restaurant or sip on cocktails at Currents Lounge.

Book your stay now at Southbank Hotel Jacksonville Riverwalk for a memorable waterfront experience in the heart of Jacksonville!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Guests must be 21 years of age or older in order to check in without a parent or official guardian. A USD 100 incidentals deposit is due at check-in for rooms. A USD 250 incidentals deposit is due at check-in for suites. The unused balance will be refunded at check-out. Valet parking is available for USD 15 per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

King Room with Pool View - Photo 1
King Room with Pool View - Photo 2
King Room with Pool View - Photo 3
King Room with Pool View - Photo 4
1/4

King Room with Pool View

The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The double room offers a flat-screen TV, a wardrobe, a safe deposit box, heating as well as pool views. The unit has 1 bed.

37 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

DOUBLE POOL VIEW KING BED

Non-refundable
Room Only
20% OFF$181.55

$145.24

Includes taxes & fees
Guest room, 1 King, St. Johns River , Partial river view - Photo 1
Guest room, 1 King, St. Johns River , Partial river view - Photo 2
Guest room, 1 King, St. Johns River , Partial river view - Photo 3
Guest room, 1 King, St. Johns River , Partial river view - Photo 4
1/4

Guest room, 1 King, St. Johns River , Partial river view

The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room features a flat-screen TV, a wardrobe, a safe deposit box, heating as well as river views. The unit offers 1 bed.

37 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

King Room with Partial St. Johns River View

Non-refundable
Room Only
20% OFF$198.91

$159.13

Includes taxes & fees

King Room with Partial St. Johns River View

Non-refundable
Breakfast Included
20% OFF$207.14

$165.71

Includes taxes & fees
1 Bedroom Junior Suite, 1 King, Partial water view - Photo 1
1 Bedroom Junior Suite, 1 King, Partial water view - Photo 2
1/2

1 Bedroom Junior Suite, 1 King, Partial water view

The spacious double room offers air conditioning, a tea and coffee maker, a balcony with river views as well as a private bathroom featuring a shower. The unit offers 2 beds.

74 sqm
Sleeps 4
1 Sofa bed (Variable Size)
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

One Bedroom Junior Suite with View with Partial Water View

Non-refundable
Room Only
20% OFF$263.66

$210.93

Includes taxes & fees
Guest room, Partial river view - Photo 1

Guest room, Partial river view

The spacious double room offers air conditioning, a tea and coffee maker and river views.

37 sqm
Sleeps 2
2 Queen bed (151-180 cm wide)
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Guest room, 1 King, St. Johns River view, Partial river view

Non-refundable
Room Only
20% OFF$272.76

$218.21

Includes taxes & fees

Guest room, 1 King, St. Johns River view, Partial river view

Non-refundable
Breakfast Included
20% OFF$284.05

$227.24

Includes taxes & fees
Room, 2 Queen Beds, River View (Partial River View) - Photo 1
Room, 2 Queen Beds, River View (Partial River View) - Photo 2
Room, 2 Queen Beds, River View (Partial River View) - Photo 3
Room, 2 Queen Beds, River View (Partial River View) - Photo 4
Room, 2 Queen Beds, River View (Partial River View) - Photo 5
1/5

Room, 2 Queen Beds, River View (Partial River View)

2 Queen Beds396-sq-foot room with river views Internet - Free WiFi 25+ Mbps Entertainment - 42-inch flat-screen TV with premium channelsFood & Drink - Mini-fridge, coffee/tea maker, and room service (limited hours)Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, free toiletries, a hair dryer, and towelsPractical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Phone accessibility kitEco-friendly - Energy-saving switches and recycling binNeed to Know - Housekeeping on requestNon-Smoking, pet friendlyConnecting/adjoining rooms can be requested, subject to availability

37 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerDeskPrivate bathroom

Guest Room, 2 Queen, St. Johns River View, Partial River View

Non-refundable
Room Only
20% OFF$264.69

$211.75

Includes taxes & fees
Room, 1 King Bed - Photo 1
Room, 1 King Bed - Photo 2
Room, 1 King Bed - Photo 3
1/3

Room, 1 King Bed

1 King Bed398 sq feet Internet - Free WiFi 25+ Mbps Entertainment - 42-inch flat-screen TV with premium channelsFood & Drink - Mini-fridge, coffee/tea maker, and room service (limited hours)Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, free toiletries, a hair dryer, and towelsPractical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Phone accessibility kitEco-friendly - Energy-saving switches and recycling binNeed to Know - Housekeeping on requestNon-Smoking, pet friendlyConnecting/adjoining rooms can be requested, subject to availability

37 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerDeskPrivate bathroom

Guest room, 1 King

Non-refundable
Room Only
20% OFF$132.41

$105.93

Includes taxes & fees

Guest room, 1 King

Non-refundable
Breakfast Included
20% OFF$233.44

$186.75

Includes taxes & fees
Room, 2 Queen Beds, Pool View - Photo 1
Room, 2 Queen Beds, Pool View - Photo 2
Room, 2 Queen Beds, Pool View - Photo 3
Room, 2 Queen Beds, Pool View - Photo 4
1/4

Room, 2 Queen Beds, Pool View

2 Queen Beds398-sq-foot room with pool views Internet - Free WiFi 25+ Mbps Entertainment - 42-inch flat-screen TV with premium channelsFood & Drink - Mini-fridge, coffee/tea maker, and room service (limited hours)Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, free toiletries, a hair dryer, and towelsPractical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Phone accessibility kitEco-friendly - Energy-saving switches and recycling binNeed to Know - Housekeeping on requestNon-Smoking, pet friendlyConnecting/adjoining rooms can be requested, subject to availability

37 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerDeskPrivate bathroom

Two Queen Room with Pool View

Non-refundable
Room Only
20% OFF$187.14

$149.71

Includes taxes & fees
Room, 2 Queen Beds - Photo 1
Room, 2 Queen Beds - Photo 2
Room, 2 Queen Beds - Photo 3
1/3

Room, 2 Queen Beds

2 Queen Beds396 sq feet Internet - Free WiFi 25+ Mbps Entertainment - 42-inch flat-screen TV with premium channelsFood & Drink - Mini-fridge, coffee/tea maker, and room service (limited hours)Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, free toiletries, a hair dryer, and towelsPractical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Low-height door lock, roll-in shower, closed-captioned TV, accessible bathtub, phone accessibility kit, grab bar near toilet, visual fire alarm, low-height view port in door, height-adjustable showerhead, lever door handles, and low-height electrical outlets in bathroomEco-friendly - Energy-saving switches and recycling binNeed to Know - Housekeeping on requestNon-Smoking, pet friendlyRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

37 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerDeskPrivate bathroom

2 Queen, Guest room, 2 Queen

Non-refundable
Room Only
20% OFF$132.41

$105.93

Includes taxes & fees

2 Queen, Guest room, 2 Queen

Non-refundable
Breakfast Included
20% OFF$233.44

$186.75

Includes taxes & fees

Guest Reviews

7.9
Very Good1755 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness6.9
Service8.9
Location9.4
Room Quality7.4
Amenities7.4
Value for Money6.9
Food and Beverage8.4
Overall Experience7.9

Select topics to read reviews

N
NataliaruRU
Verified booking
couple
Standard Room
Stayed in May 23, 2026

"Excellent"

8.0

Стандартный отель, стандартные условия. Отель находится на реконструкции. Реконструкция холла отеля. Надо отдать должное завтраки разнообразные по заказу. Правда приходится немного ждать заказа. Также написано, что в ресторане можно заказать Крафт пиво, это действительно так! Пиво очень вкусное! Видимо после ремонта можно смело будет останавливаться в этом отеле!

Реконструкция холла отеля. Самое главное не соответствует информация, размещенная на сайте Booking. com. Так на сайте указана стоимость валет-парковки 15$, на самом деле 22$. На сайте указано завтрак 15$ с человека, на самом деле в соответствии со стоимостью заказанного блюда. Необходимо привести в соответствие информацию отеля и Booking и не вводить в заблуждение!

Helpful?
G
GiselebrBR
Verified booking
solo_traveller
Standard Room
Stayed in May 22, 2026

"Good"

6.0

Quarto elaticamente espaçoso com cama bem confortavel.

Fiquei 5 dias e não houve serviço de quarto em nenhum! No 2º dia reforcei o ocorrido com o pessoal da recepção mas não adiantou e desistide ficar pedindo. Não tem secador de cabelo.

Helpful?
J
JosephusUS
Verified booking
solo_traveller
Standard Room
Stayed in May 21, 2026

"Never going back"

4.0

Dinner service

Beds/pillows, car parking, lighting in room, under construction-no alert

Helpful?
J
JamesusUS
Verified booking
couple
Standard Room
Stayed in May 21, 2026

"Terrible"

1.0

Drinks were generous and location was excellent for what I needed to accomplish

Timeline From Check In (1). 5/14/2026– First impression: the hotel lobby and areas off of the lobby are under construction . My first impression was only half the story about the state of readiness for the hotel to rent rooms for the quiet enjoyment of its guests. (2). At Check In, I ask about parking my Avis rental, which I will pick up through Avis’s office off of the lobby….. Specifically, I asked whether I am able to park in the Avis designated area to avoid the hotel’s $16 per day parking or $22 dollar per day valet parking. The desk person specifically says that as an Avis renter, I cannot avoid the parking charges. My retort was “ So is Avis going to tow their own cars.” I also asked about on street parking…. Each time the front desk person responded with stories about penalties including by Avis according to the front desk person who specifically said that Avis checks their own vehicles and for that reason I would be penalized……. So I gave in and paid for a week of parking….. A few days later, I checked with Avis’s desk at the hotel, who said I could park in the Avis lot for free. Two conflicting accounts, which would be later clarified by a separate Avis employee…. Why did I ask in the first place— because despite demanding parking fees, the hotel signage all over the parking lot disavows any responsibility for damage to vehicles on site…. To me that says little or no security for the parking lots. (3). Going to my room, I notice a sign in the area in front of the elevators to the effect “ Under Construction, Please pardon our appearance “. The carpets on my guest floor are filthy. The doors for the hotel rooms look unfinished. The mini fridge rocks because it hasn’t been installed correctly and you can’t close off the window from light because the exterior thin “see though” curtain closes fully but the interior “ thick “ curtain can not be closed because its rails stop prohibiting any real shut off of light.

Helpful?
J
JohnsonusUS
Verified booking
couple
Standard Room
Stayed in May 19, 2026

"All in all I enjoyed my stay"

10.0

The 100 incidental fee and the parking fee

Helpful?
A
ArthurusUS
Verified booking
couple
Standard Room
Stayed in May 18, 2026

"Disappointed in the price and construction"

3.0

Room was nice

Did not like walking into a construction site in the lobby. Was not told that construction was going to be going on!

Helpful?
D
DeneshausUS
Verified booking
family_with_children
Standard Room
Stayed in May 18, 2026

"Exceptional"

9.0
Helpful?
C
ColendiausUS
Verified booking
couple
Standard Room
Stayed in May 15, 2026

"Good"

3.0

They were going through renovations when I got there

Helpful?
C
CarlausUS
Verified booking
couple
Standard Room
Stayed in May 14, 2026

"Exceptional"

9.0
Helpful?
F
FreddieusUS
Verified booking
couple
Standard Room
Stayed in May 14, 2026

"This is the place to stay for nice staff, great food and adult beverages and cleanliness"

8.0

The restaurant on site was Excellent and the prices were very reasonable along with the great drinks from the bar. Kim in the restaurant was exceptionally good

My bed was not that great. It was a little uncomfortable. There is also construction on the bottom floor only but the facility was still good and clean

Helpful?