The Alexis Royal Sonesta Hotel Seattle

I’m am so happy with this hotel! From the time you walk everyone is so friendly and ready to help. Noble at the front desk greeted us like we were old friends and was so amazing! The hotel has a great ambiance to it. Good walking location to Pike place in one direction and the ball park in the other. The service for extra blankets and pillows to be brought up was exceptional. A call down for the request and it was brought within 10-15 min. The rooms are clean, cozy, and spacious. As a family of four we never felt over crowded. I would definitely stay here again. As well as recommend it to others.

The location to the the waterfront and pikes market was excellent. Room was clean and staff accommodating.

There should be a comfortable chair or two in the room. There was an uncomfortable desk chair and a large footstool, but you couldn’t sit on it very long without a back. also, the room was a little dark, but they brought an extra lamp for us, which was wonderful.

The staff is lovely! The location is ideal—

Nothing!

Location, amenities and service! Really top notch!

Great location. Staff was very friendly and helpful. Noble checked us in and overheard us saying we'd forgot our water in the car, so gave us extra welcome bottled water.

Very mixed opinions on this stay. Good: - The valet staff are amazing, especially Scott. Always happy to see us, went absolutely above and beyond in every way. - The room was cozy, mostly clean aside from some small things, and the bathtub in the giant shower room was phenomenal. - Close to the pier, easy to get to the ferry. - Our tub had a stopper that wasn’t working and they sent someone up immediately to fix it. Bad: - After you finish your stay you will get an invoice with a $25 + tax fee for each day. It’s like a resort fee except you don’t know about it till after you leave and all you get for it is complimentary purified water. - You have to use valet as there is no where to park. The valet is $62.50 a day but what they don’t mention is the tax you pay on that is nearly 25% leaving you with nearly $80 a day before tip for parking. Sometimes you have to wait a good while to get your car as there is one valet there at a time. - They give you a credit to make up for some of the costs but you have to use it at their restaurant or on the in-room snacks which leads you to need to spend much more than $12 to get the $12 credit. - The restaurant has the ridiculous prices you would expect at a hotel restaurant. The food does not at all resemble the price point. It’s food that tastes like any other casual restaurant but marketed as something more. The service is slow because they have one waiter at a time for breakfast. The breakfast hours are 8-10 am which I feel is a little tight. They add a 5% surcharge on every bill that they say ensures a living wage for the employees but does not count towards the tip, so instead of factoring employee pay into the food prices, they just hit you with it at the end. - When we checked in, we were told by the front desk that they would be bring a complimentary bottle of wine to our room, she wrote our name and room number down, and it never came. - Getting anywhere from this hotel takes forever, it’s all hills so not very walkable and traffic is really bad. Uber and DoorDash are crazy expensive to an unusable level compared to other cities due to $27/hour minimum wage they must pay drivers. - View from room was not good at all.