ANA Crowne Plaza Fukuoka by IHG

裝修𠕇小許舊，同整博多站有些距離，

室内は綺麗だった。

朝6時過ぎの朝食のメニュー数が期待ほどではなかった。

値段が、高い割に　大した事ない

特段　良いところもない

We recently stayed 4 nights at ANA Crowne Plaza Fukuoka with my spouse and siblings, and we booked a total of 4 rooms. During our stay, we met a staff member named Yi Fei, and we truly wanted to express our appreciation for his outstanding hospitality and support. As we were travelling in Japan, the language barrier was sometimes challenging for us. Yi Fei went above and beyond throughout our entire stay to assist us patiently and professionally. He kindly helped us communicate with the team, supported our requests, and even assisted in arranging a room upgrade for a bigger room as requested by us. What impressed us most was that although the bigger room only available for 3 nights, Yi Fei continued to coordinate with the hotel and successfully helped us retain the bigger room for the full 4-night stay. This made a huge difference to our trip and made us feel genuinely cared for. His service attitude, initiative, kindness, and willingness to help truly reflect excellent hospitality. Employees like Yi Fei create memorable experiences for guests, and we sincerely hope the hotel management recognizes his dedication and professionalism. He absolutely deserves recognition for the exceptional service he provided. Thank you once again, Yi Fei, for making our stay so comfortable and enjoyable. We will always remember your kindness and support during our trip to Japan.

The only downside is the smoking room is closed at 10pm.

ANA Crowne Plaza Fukuoka is only a few mins walk to Hakata station, making it an ideal place to stay in Fukuoka. The size of the room is considerable bigger than its counterpart I stayed (e.g. ANA Crowne Plaza Sapporo). I used the laundry service, which was very efficient and satisfactory. The staff was very helpful in check in and check out. I was given an earlier check-in before 3pm, and the staff helped me to hail a taxi to airport after checking-out. Overall a great stay in Fukuoka.

The lobby area was impressive, nicely decorated and interesting. The breakfast was outstanding. A nice mix of traditional Japanese and western foods. Several made fresh as you waited. Overall the staff was pleasant and professional.

The rooms. The twin room we and our companions had was very dated. So unexpected after having seen the lobby area. Rugs were old and dirty, furniture was clean but beaten up from wear over the years. The bathroom was also dated but very clean.