Best Western Vilnius

Great location and good breakfast

We had booked two rooms One double and one twin The twin was good /good housekeeping The double room was absolutely falling apart There was neither shower gel or hand wash gel on request was handed a mini soap to make do with. No replenishment even the next day. Very old and stained carpets both in the room and corridor… with a very stale odour emanating from it.of the two lifts one was out of order and the size of the lift left much to be said. I am a loyal customer of the best western Having just completed a stay at your helmstedt property in Germany. And this just not add up to your standards. Very disappointed 😞

Bohužel nic co by se dalo pochválit není. Hotel neodpovídá 4 *

Hotel má už nejlepší za sebou. Postele byly tvrdé, vylepšené horní 3 cm vysokou matrací, ale nejsou pohodlné. Snídaně v 9,30 už byly snědené a nedoplněné, na vyžádání bylo doplněno. Při sprchování přes den kolísala ve sprše ledová a horká voda. Lednici jsme na pokoj dostaly až v polovině pobytu. Nefungoval fén v koupelně.