Baymont by Wyndham Muncie Near Ball State University

This hotel has been our home for a week when my son attended a competition at Ball State University. The location is at the center of many dining options. Very near at Ball state. All the staff are approachable, kind and very helpful. I will recommend this hotel to my friends and family.

Needs to be more up to date and it was a little dusty

I feel the only positive about the experience her was some of the staff was friendly. From the start it was a bad experience. Pool is closed and not avaliable, nowhere on the website or in any details is this stated. First room had dirty stained sheets with blood on them, second room had a dirty refrigerator with crumbs on every shelf. Second room has issues with the shower and no pressure, the shower plug does not plug good enough to transfer the water to the show head. Lack of pressure and power. Smells like the hotel has been treated for non welcome guests (pests) (bugs). Overall just a negotiable experience. Cant leave photos as intended.

Place was in pretty rough shape. Bathroom door handle falling off and paint falling off all over the room. Looked in pretty poor condition overall

Good customer service.

Very dirty breakfast was horrible would not recommend

While the associates were friendly enough, the property is in dire need of a COMPLETE renovation. From the ‘80s decor, to the VERY low bathroom vanity where I had to almost squat to brush my teeth, to the polyester dark floral bedspread on the terminally flattened hard mattress, to the funk that immediately hit me when I opened my room door. Despite being a “non-smoking” room, it was apparent that the ghost of Marlboro past and marijuana and flip sweat and donkey rump and body fluids continued to haunt that space. I feared for my pest-free life with every step on the carpet that likely used to be a very gleeful and much lighter color than its current moody suicidal darkness. It was a smell that makes you expect to see critters and hope the stink does not get into your clothes. Ironically, (thankfully) I did not see any critters, the hotel and my room were tidy, and the door locks/keys were electronic. But, unfortunately, my mind had already been sent spinning. I barely slept for fear of something tiny or minute like lice or something. To be clear, there was no evidence of lice, but my mind made my scalp itch all night anyway. I’ll probably end up buying some RID spray later, just in case. Screw supply and demand, the price was not worth the value. Otherwise, my stay was okay and convenient in distance to my friends.

Needs upgrade. Bad smell. Room as dirty and bad smell.

I am so sorry I didn’t know this area at all. I drove from St. Louis and had to drive almost 40 miles for a decent hotel. We looked around Muncie. The hotels looked out dated and this one in particular smelled really bad. The young man at the desk was very nice. He acknowledged my refund request which is why. I will continue to book with Expedia. I was very surprised to get response of my request immediately. Thank you for your excellent customer service.

Cleanliness was sub par