Homewood Suites by Hilton Indianapolis At The Crossing

Refrigerator didn't work ..no ice was made all weekend. Sink in the bathroom didn't drain. One of the lights in the bathroom didn't work. Breakfast was great. Pool walls and ladder could use a good scrub but pool was still great :) overall nice hotel but my room needed a little work but would recommend:)

Breakfast was very minimal however there was hot coffee

Our unit needed a new bed and had I known the bed was so uncomfortable. I would have reconsidered staying there due to the fact that My husband recently had back surgery and we were placed upstairs having to go up and down several times a day was very concerning. I’m hopeful that there is no repercussions for my husband‘s recent back surgery due to the uncomfortableness of the bed, And having to go up and down the stairs.

First Hotel.com booked the incorrect room for us. The hotel was very old. The bathroom door would not latch shut. They have full size bottles of shampoo and conditioner and body qas mounted to the wall to decrease waste, but 2 of 3 were empty. The eggs and orange juice at breakfast were really gross. The "second room" had an old doorand they just put a kitchen chair in front of it to block access out. Everything is separate, so we had to walk outside to get to the "main house"/lobby for breakfast. There was also a white substance spattered on the curtains... ewww.

It’s not a hotel. It’s a badly renovated group of townhouses. They messed up our booking and we didn’t have enough beds but couldn’t / wouldn’t switch us to another room. They still charge as if this is a hotel though - it’s worth about $90 a night tops.

Dirty, smelly, worn. The carpet was ripped, the paint was peeling off the buildings, and the wallpaper was peeling off the walls in the bathroom. It was not worth the $500 they were charging for one night. We stayed here as a last resort, it won’t happen again.

Suite had all the desirable amenities and spacious rooms.

Nothing negative about our experience.

Place was nice but need some maintenance.

Booked this room for 490$! Outrageous to begin with but had to have a room. Booked this room because we needed a pool For three littles! Got there pool Was closed couldn’t pass inspection, this should have been clearly stated! No ice they ran out! Hot water was not a thing in the shower! 3 towels for 4 people they ran out! You can see daylight through the exterior doors! This place needs an update!