Coast Inn at Lake Hood

Room was on good shape and had been upgraded. Hotel itself was older and more worn. I had a nice exercise room which I did not use. The attached restaurant was interesting, the food and service good. There is a paved pathway from the hotel to the airport taking about 30 minutes to walk. There also is a shuttle which is available. The room was quiet. I have no complaints.

Shuttle was complementary and drivers were nice. Location was very close to airport. Booked it for one night post cruise to catch a return flight home.

Front desk staff very abrupt. No mention in description there are no elevators on the property or that first floor rooms windows are accessible outside. There are only two floors so you are unable to get above the ground level traffic noise. I would not have chosen the property with this information. Room were outdated but had coffee maker, refrigerator and microwave. The bed skirt had some type of unknown substance on it and the glasses in the bathroom were dirty. We ate three meals on site as there was nothing accessible by foot nearby. Lunch was mediocre and dinner was poor with the food appearing to all have been microwaved. Breakfast however was freshiy prepared and excellent.. Many people in the restaurant appeared to be local with quite a few being highly intoxicated. Front desk was unable to accommodate early check in or late check out. Location is very noisy as it is located next to a waterway that has sea planes taking off and landing late into night. Cars coming and going under our 2nd floor windows made excessive noise due to the gravel parking lot.

6-7

6-7

The staff! The fantastic woman that checked us in, to the staff in the restaurant, all so friendly.

Rooms could use an update.

The closeness to the airport was great and the staff were great to work with.

The bed was not comfortable at all, did not sleep well and when we got up we both felt very sore n unrested.

Posizione buona vicino aeroporto

Staff alla reception ha bisogno di un buon corso su come gestire i clienti. Le donne che lavorano al ristorante sono invece super gentili e sorridenti , il contrario della reception. Una donna mentre parlava con me alla reception era al cellulare con il suo partner.

The hotel was clean and the staff were friendly, helpful and courteous.

The rooms were a little tired and the hotel would have benefitted from a lift/elevator.