Comfort Inn Lansing West

Affordable, good location, great breakfast options.

Old not updated. The elevator is old and loud.

The staff. Rude

Nothing

It was very dirty. The furniture was visibly soiled and had visible stains on it, the hotel smelled like weed, there were dogs roaming around, and the rooms smelled like air freshener.

Off the freeway and had a pool

Stains on the couch, blankets. Loud barking dogs in the lobby. Lobby floor was digesting with trash. Smelled like marijuana in the lobby and hotel rooms. Very strong room freshener covering up the nasty smells. I get instant headache from chemical scents. My family couldn’t even stay at the property. The clientele was so rowdy and with the drugs I didn’t feel safe to have my kids stay there. At least 4 different families had to leave there and book another room at a different hotel to feel safe.

Good breakfast

The Ambiance Was Decent.. They Could’ve Cleaned, The Outside Of The Property A Little Better. You Can Tell The Disarray Of The Property, As Soon As You Walk Up To The Frontdoor Entrance.

Out Door Key Kept Malfunctioning, We Had To Keep Asking The Front Desk Person.. To Rekey Our Keycard. At One Point He Told My Husband, That They Weren’t Going To Give Us Anymore Keys. Like It Was Our Fault. And Then My Husband Wanted, To Wash Some Clothes.. And The Washer Malfunctioned. They Had To Reimburse The Money, Back To My Husband. We Ended Up Going To A Public Laundromat.