The Portofino Hotel & Marina, a Noble House Hotel

Both Gregory at the Reception Desk and Johnny from valet made me and my friends’ stay unforgettable. The service these two provided was exceptional from the moment we arrived until the moment we left. Gregory was incredibly welcoming, helpful, and made the check-in process smooth and enjoyable, while Johnny went above and beyond to make sure our valet experience was quick and easy every time we came and went. Their professionalism, friendliness, and attention to detail truly stood out and made us feel valued as guests. Because of them, our stay was not only comfortable but memorable, and we will absolutely be coming back.

I come here a few times a year for work, and tonight Elisa was at the front desk to check us in . She was very friendly and helpful . Being in the service industry I appreciate this polite and kind behavior ! Thank you Elisa !

Honestly, I don’t usually write reviews, but I have to say that my amazing experience started as soon as I arrived! I was pulling up with my boyfriend to Valet and this amazingly positive and energetic Valet guy named Johnny greeted us and made as laugh before we even stepped out of the car! The hotel was beautiful and so were the amenities, but honestly the warmth and positive energy that Johnny shared with us every time we went to our car was seriously the cherry on top. We really enjoyed ourselves, and our wonderful experience began with him.

This was our second time coming and we’re celebrating our anniversary. Staff was wonderful both at the hotel and resturant.

We chose to stay here on our wedding night since our reception was just down the street, and it couldn’t have been more perfect. Scarlet and Elisa truly went above and beyond to make us feel celebrated. They surprised us with chocolate-covered strawberries and a bottle of champagne, all set up and waiting in our room when we returned from the reception—it was such a thoughtful touch. The front desk team was warm, charming, and incredibly helpful, making us feel genuinely special on such an important night. Thank you for helping make our wedding stay so unforgettable. The hotel itself is a beautiful boutique property right on the water, surrounded by the marina and the Pacific Ocean. It’s an ideal spot if you want to stay in Los Angeles but prefer a peaceful setting away from the city’s nonstop hustle and bustle.

Beautiful place,relaxing atmosphere, great views. Gregory at the front desk made it even better with his recommendations and a positive attitude!

I love staying here! Every single worker from the front desk to the restaurant has a giant smile. They are so warm, welcoming, & helpful during your stay. I love the pool & hottub overlooking the water, and the hottub is always hot and bubbling! My room is well appointed with all necessary amenities am the the location is walkable to restaurants, sights and the gorgeous marina. I’ve stayed here many times and will continue to do so. Also, if your lucky, Gregory will greet your with a big warm smile at the front desk and take care of your needs! He’s the best!

Best welcome ever from Gregory and his associate. Would return to this hotel based on just the warm welcome we got…haven’t even seen the room yet

Amazing 🙌 front desk service from Zoha. 🥰 Very welcoming, and pleasant. Greeted us by name as we were coming and going. Very obvious that she loves her job and it shows. 👏👏👏 Accomodations are beautiful and very comfortable. Service and offerings at Baleen was exceptional. It was a relaxing Birthday. Thank you