Airport Apartment Köln/Bonn

Es war sehr ordentlich allerdings auch ziemlich kalt

Sehr schön und funktional. Einzig ärgerliche war die beim Check-in ausgeschaltete Fußbodenheizung... Im Oktober zwei Tage kalte Füße bis der Boden durchgewärmt ist, muss nicht sein. Aber dafür gabs ja ein kuscheliges Bett.

We are leaving the apartment much more cleaner than we had found it. We had needed to clean the WC and the stove because we found dirtiness from previous guests, which is disgusting. I suggest you to check fridge. There is a block of ice that let anyone to know how much time ago was the last time somebody cleaned the fridge. If there is still doubt, you can check fridge door shelf. Kitchen and living tables were full of sticky dirtiness. There were not shampoo nor conditioner. Towels are too thin. Detergent and soap were dilution. There is a lack of things that anybody would like to find in a temporary apartment like sugar, salt, oil, paper towels, scanner, to name a few. Internet connection is spotty, slow, and disconnect too often to be useful. TV does not work at all. With best regards Sebastian

El apartamento está bien, y tienes de todo.Tiene un baño con bañera y ducha y un aseo, algo muy cómodo si sois 6 adultos.Eso si es un 4 piso sin ascensor. Además lo gestiona una inmobiliaria porque es un apartamento en un edifico normal, con lo que hay vecinos, y no te explican nada de cómo sacar las llaves, ya que las tienen en una cajita con código donde están los buzones. A pesar de que contacte con ellos el día antes de ir vía mail, para saber si podía anticipar el,check in, no se les ocurrió darme el código de seguridad para recoger mis llaves, ya que hasta allí no se desplaza nadie de la inmobiliaria. Al final tuve que llamar a un número de teléfono que venía en la reserva y me atendieron en inglés, y me dieron mi código para entrar, no quiero ni pensar que pasaría si voy a las 9 de la noche que ellos ya no están en la oficina o si yo no hablara inglés. Creo que tendrían que gestionar mucho mejor el check in.

In der Unterkunft waren viele Dinge beschädigt oder bereits seit langem Kaputt. Der Abfluss in der Küche hat getropft, im Kühlschrank hat fie Tür fürs Gefrierfach gefehlt, der Mülleimer, Kleiderschrank war kaputt. Der Fernseher hat nicht funktioniert. Und die Wohnung war nicjt sauber geputzt, überall war Staub und Dreck.

Alles Sauber gewesen! Sehr schönes Appartement für einen Top Preis! Bezahlmöglichkeiten ausreichen vorhanden gewesen! Einziger Kritikpunkt war, dass die Rezeption und Köln nicht zu erreichen war an einem Samstag Mittag, jedoch war dies jetzt nicht unbedingt notwendig. Die Infos per Mail waren ausreichend.

Fridge full of ice ,futher its a nice clean apartment.

The only thing that wasn't great about this place is that I tried calling the number listed on the reservation and they put me through to a different number as it wasn't the correct one. Then I tried to call that number numerous times around the check in time, and couldn't get an answer. I received an email eventually giving me directions on how to get in 3 hours after the check in time, and they stated that they didn't have any phone service. It worked out as I had an appointment until after that time and my bf had another place to take a nap, but if we had nowhere to go during that time, I probably would have re-booked somewhere else.

A few days before our stay we received a message letting us know that when we were going to get there we should message back when we were on our way in order to get the room key. The front desk is not on site, so for us foreigners this wasn’t convenient as we weren’t in range of WiFi and had to use expensive international roaming and phone call prices. They didn’t respond within 30 minutes with the key code so we waited outside for a while, trying to get our phones to connect to international data to call. Once we reached them, they were very friendly and spoke English. The actual stay was amazing, beautiful apartment, very clean, comfortable bed, and very great kitchen. The bathroom is very big and we had a great stay. Only thing I would change is message your guests the room key before they get there, don’t make them message you first!

Nice and clean but the theres no signal to the tv.