Red Roof Inn Florence - Civic Center

Old and worn. Needs to be cleaner. Had bad oder. Light came in around the door. Didn't feel safe. Bed looked and slept like a bowl.

Right off the highway. Plenty of choices to eat. Quite

Location was good.

Was charged a security deposit which still has not been returned to me. Gap in door which caused me to question security of the room. No lights on the stairs...mattress was like sleeping on a pull out sofa mattress and that was their deluxe king room. Chair in the room was stained and dirty looking...did not sit in it.

We were created after check in at the office by a bearded, middle aged, shirtless and barefooted man creaming and having an argument with a woman who jumped into her pickup truck, revved it in reverse, then floored it and aimed at him. I was exhausted and had to go to the bathroom. We had food that we brought with us on the trip. We opened the mini fridge. It was not plugged in, there were live ants and several dead cockroaches in the refrigerator. I was too tired to switch rooms. There were several dead cockroaches on the floor in the bathroom. A live one scurried on the bedroom wall in the morning. From the dust behind the refrigerator and on the baseboards, it is pretty obvious that the housekeeping staff is only changing the bedclothes and the towels. The toilet ran all night after flushing. Positives: the bed was comfortable, the sheets and pillowcases were clean and there was no sign of bedbugs. The only reason I chose to stay there was because of its proximity to I-95. Ownership takes no pride in the place. Hotels.com should be ashamed of themselves for listing this place. I am losing my confidence in Hotels.com.

Have been staying there for the past 25 years. Never again. Room was filthy!!!

Location cost

Nice

Won't complain

No microwave or fridge