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8.9 / 10 Guest Rating

Santa Fe

colon y sucre direccion principal, Otavalo, ec

Santa Fe - main view

About the Property

Stunning Terrace with City Views
Enjoy breathtaking views of the city from our terrace while sipping on your favorite drink from the bar.

Comfortable Rooms with Modern Amenities
Relax in our well-equipped rooms featuring a desk, TV, private bathroom with free toiletries, and a fridge for your convenience.

Convenient Services for Guests
Benefit from our 24-hour front desk, room service, and tour organization to make your stay hassle-free.

Ready to experience the beauty of Otavalo? Book your stay at Santa Fe now!

Facilities & Amenities

24-hour front desk
Room service
Terrace
Family rooms
Pets allowed
Laundry
Airport shuttle
Safety deposit box
Tour desk
Daily housekeeping

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.9
Excellent589 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the clean rooms.

Categories

Cleanliness8.7
Service9.5
Location9.4
Room Quality8.7
Amenities8.3
Value for Money8.7
Food and Beverage8.8
Overall Experience9.2

Select topics to read reviews

P
PabloecEC
Verified booking
solo_traveller
Standard Room
Stayed in Mar 4, 2026

"One of the best places you could stay in Otavalo overall, with an excellent location but with minor incoveniences"

7.0

The staff were friendly and responsive, the location was perfect as it wasn't near the busiest areas but it was close enough. And I love the decorations.

The internet was really bad, but in my experience I think it's a thing in many places in otavalo. Also there was this weird thing with the lock in which you couldn't add an extra layer of security because of the risk of the door getting stuck, and they charged you $20 if that happened. To me that is an inconvenience for customers and a bad design in general. It wasn't a big deal if you read the warning sign but it's not the best experience either way.

Helpful?
K
KatrindeDE
Verified booking
solo_traveller
Standard Room
Stayed in Mar 1, 2026

"Empfehlenswert"

8.0

Top Lage und sehr schöne Einrichtung der Zimmer. Sehr sauber. Steckdose in Bettnähe. Tisch, sowie Stuhl vorhanden.

Personal hatte nicht sonderlich viel Wissen bzgl Bussen. Hatte mein Zimmer sehr nahe an der Rezeption und das Personal schaute bis spät abends lautstark Fußball. Nachdem ich darum bat etwas leiser zu schalten, war es möglich zu schlafen. Es hab Schilder, dass Frühstück angeboten wird und als ich danach fragte, hieß es, es gibt keines. Frühstücksraum war jedoch gedeckt....

Helpful?
M
Marie-HélènecaCA
Verified booking
couple
Standard Room
Stayed in Mar 1, 2026

"Exceptional"

9.0

Très bien situé, très propre.

Helpful?
A
AlexecEC
Verified booking
solo_traveller
Standard Room
Stayed in Feb 27, 2026

"Exceptional"

9.0
Helpful?
A
AlexecEC
Verified booking
solo_traveller
Standard Room
Stayed in Feb 27, 2026

"Exceptional"

9.0

La ubicación y la relación calidad - precio

Helpful?
M
Maristela brBR
Verified booking
solo_traveller
Standard Room
Stayed in Feb 26, 2026

"Exceptional"

10.0

O hostel tem espaço bem organizado e toda a decoração é aconchegante. Gostei muito das instalações. A recepcionista Liz foi excepcional, atendendo com muita dedicacao e simpatia. Recomendo a hospedagem.

Helpful?
H
HerminiobrBR
Verified booking
solo_traveller
Standard Room
Stayed in Feb 24, 2026

"A mais sensacional até aqui no Equador."

10.0

Eu gostei de tudo. Superou minhas expectativas da fronteira até aqui.

Helpful?
E
EvaatAT
Verified booking
solo_traveller
Standard Room
Stayed in Feb 24, 2026

"Sehr angenehmer Aufenthalt, 100%ige Empfehlung"

9.0

Heisse Dusche, günstige Unterkunft, ruhig, nettes Personal/zumindest die weiblichen Angestellten, gute Lage, nicht weit zum Zentrum und zum mercado municipal, Terrasse mit schönen Ausblick und Hängematten, zum Busbahnhof ca. 10Minuten zu Fuß

Fenster nur in einen Innenhof, dafür war es relativ ruhig

Helpful?
M
Maria ElisabethecEC
Verified booking
solo_traveller
Standard Room
Stayed in Feb 15, 2026

"Exceptional"

10.0

La decoración hermosa, tiene buenas vibras, excelente me encantó el hotel

Helpful?
A
AlexandrudeDE
Verified booking
solo_traveller
Standard Room
Stayed in Feb 13, 2026

"Excellent"

8.0
Helpful?