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9 / 10 Guest Rating

Casa Dona Mercedes

6a Calle y 14 Avenida 13-42, Zona 1, Quetzaltenango, Quetzaltenango, Quetzaltenango, GT

Casa Dona Mercedes - main view

About the Property

Scenic Views and Convenient Amenities
Take in the stunning views from the terrace and garden at Casa Dona Mercedes. Enjoy complimentary wireless internet access and make use of features like dry cleaning services and luggage storage.

Modern Comforts and Entertainment
Stay in one of the 9 guestrooms with flat-screen TVs, access to a shared kitchen, and complimentary wired and wireless internet. Cable programming ensures entertainment, while bathrooms offer free toiletries and hair dryers.

Prime Location and Easy Access
Located just a short walk from Quetzaltenango Central Park and Quetzaltenango Cathedral, Casa Dona Mercedes is conveniently positioned near various attractions and amenities. With a roundtrip airport shuttle available for a surcharge, your travels are made easy.

Facilities & Amenities

Free WiFi
Terrace
Garden
Luggage storage
Concierge service
Library
Safe-deposit box at front desk
Front desk (limited hours)
Smoke-free property
Tours/ticket assistance

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9
Exceptional15 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

J
Jonathan
Verified booking
Standard Room
Stayed in Apr 5, 2025

"Nice"

8.0

Pros : - Staff was fantastic - Amazing location - Big rooms - Free parking Cons : - noisy at night (exterior noise) - Bed was very stiff

Helpful?
T
Thomas
Verified booking
Standard Room
Stayed in Mar 29, 2025

"Excellent"

8.0

Very convenient location. Staff is very welcoming.

Helpful?
E
Evelyn
Verified booking
family
Standard Room
Stayed in Mar 19, 2025

"Exceptional"

10.0

We had stayed here before. Its a great spot in a great location. Clean, comfortable.

Helpful?
R
Richard
Verified booking
Standard Room
Stayed in Mar 16, 2025

"Exceptional"

10.0

Close to everything if you don’t mind walking. The price is very reasonable for what you get! Warmly recommended!

Helpful?
A
Ana Maria
Verified booking
family
Standard Room
Stayed in Feb 7, 2025

"Exceptional"

10.0

Nice house, personal very friendly and helfull

Helpful?
A
Ana Maria
Verified booking
family
Standard Room
Stayed in Feb 6, 2025

"Exceptional"

10.0

Casa muy bonita, cerca de varios lugares interesantes. Su personal sumamente amable y eficaz

Helpful?
S
Sonia
Verified booking
Standard Room
Stayed in Nov 19, 2024

"Excellent"

8.0

Very flexible nice staff quite place

Helpful?
L
Libertad
Verified booking
Standard Room
Stayed in Nov 18, 2024

"Exceptional"

10.0

Ok

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jul 30, 2024

"Love Xela"

10.0

Fue una maravilla quedarme aquí. Del momento en que llegué hasta que me fui, las personas del hotel me trataron de forma increíble. Muy atentos con el esguince que tenía, muy amigables, y pacientes con todas las preguntas que les hacía (era mi primera vez en Xela). El hotel es muy limpio, la cama cómoda, y es tiene un ambiente bastante calmadito. Descansé muy bien. Y por la cercanía al parque central, pude ver varias cosas, aún con mi pie malito. Next time I am in the city, I will stay here.

Helpful?
J
John
Verified booking
Standard Room
Stayed in Apr 24, 2024

"Excellent"

8.0

Great room, clean, good bed, good value. Only problem was frosted window that let light from hallway in, making sleep challenging.

Helpful?
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