Red Roof Inn Grand Rapids Airport

There is not one thing to like about this property the grounds and the rooms are "DISGUSTING"!!!!!!!!

Room was dirty, flying bugs, comforter wasn't clean, smelled like smoke. I requested a refund.

Awful. Dirty

The staff here were super friendly and helpful, honestly can’t say enough nice things about them. Really appreciated how kind and accommodating everyone was! That said, just a heads-up: this is definitely on the budget end of the listings, so don’t roll in expecting luxury. The place could use a bit of a refresh, some of the towels and bedding had stains, and the floors could use a deep clean. Walking in kinda felt like stepping into a Waffle House at 2AM (no hate, just vibes). Overall, you get what you pay for, solid service and a decent stay if you manage expectations.

This was the worst experience we've ever had. The picture is from the first room they gave us, which had obviously been slept in. It was very dirty. The second room they gave us smelled so bad like animal urine (literally the worst I've ever smelled in my life) that we turned in the key and left. They rufused to give us a refund even though we did not stay there. I never in life have seen a worse hotel/motel than this. I've stay is some bad places, but never have I felt the need to leave.

The worker put us in a room that was not cleaned frim the the previous guests. There were no bedding on one if the beds no pillow cases on the pillows, food in the floor, used shampoo bottles in the shower, , used soap by the sink, he couldnt get us bedding as he said they were out. HUGE ants all over, holes in the walls, curtain rod was torn off one end of the wall, food caked on the light switch by the sink, the sink and mirror were filthy .when we first went to our room after checking in we noticed the room door was wide open, we had to have the guy at the desk come check the room before we would ever enter the room to make sure no one was in it. We asked for a diffrent room but the worker said he didnt have anymore. Due to the concert going on all the area hotels were full so we were unable to find somewhere else to stay. The next day we asked for a diffrent room and the worker said he didnt have any open,, although when we returned after the concert late Saturday night we noticed 2 empty vacant rooms. I have called several times tobspeak to manager but she isnt ever there and no callsnare returned to me. A complaint was filed and the Health department was notified as well as the BBB.

Nice bedding but definitely not updated. Everything is painted over, no towels in the room and someone was smoking in it recently.

Absolutely disgusting

Okay

That's the nastiest hotel I've stayed at in 25 years I didn't know anything like this still exists do yourself a favor and READ the reviews and take it for gospel no remote furniture falling apart no garbage can no Kleenex didn't change our towels all weekend if the bedding wasn't clean we would of left will never return to this place if you decide to go good luck