Coratel Inn & Suites by Jasper New Braunfels IH-35 EXT 189

The toilet in the 1st room would run all the time and over flowed twice both times theyvhanded us the plunger and mop...the 2nd time we did get transferred to another room cause it overflowed so bad. The condition of the rooms are very very run down and their are bugs everywhere i think maybe cockroaches. The only goid thing was the young lqdy that helped us get moved to 2nd room and the beds were ok comfortable...will not stay here again

Room had a smell ,the toilet did not work , the door did not lock ,the ironing board had a big stain of what look like old blood or something!!! Not to mention the description on the property aid breakfast! Lady in the front office said we’ll only of the vender comes and sets up if not u can make coffee in ur room !! WTH!!!! horrible property, and service and cleaningness

I’ve stayed here several times before. Yes, it is older but the rooms are clean, the location is great and you can’t beat the price if your intent is to just site see or visit family as I do.

Room is safe and odorless, and like other said, it’s fair for the price you pay.

Only good thing about this property was the front desk girl the owner was nice as well but i figure she has to due to all the lies that mentioned in amenities . hallways an rooms have living an dead roaches THERE IS NO FREE WATER just a cooler with a huge lock on it with water , nor is there a wet bar an if you consider cereal or an apple breakfast then yeah it has breakfast.upon arrival we were given "bad towels " (an front desk said they were not good towels) because if we messed up good ones our deposit wouldnt get returned. So we politley accepted the insult as if were not good enough for clean fresh towels. I have yet to check out but my rn my main concern is my deposit an that im not held responsible for anything i didnt do. Im really disappointed expidia lied about the free water , wet bar , an breakfast, an clean linen. Id never stay here with my kids ever again . to whom ever dose i hope your good enough to get fresh clean towels with no holes.

Inside the property was hot they had several box fans in the lobby. When you’re checking in with your family in the front it’s not the best look.

Good service

Spacious room, location, staff

Elevator did not work. Breakfast was peanut butter and jelly.