Sarkar Suites - Downtown Fashion Dist.

Amazing communication and amazing location with great view! Also found my phone, thank you!

This was a beautiful unit, very very clean and well kept. Very easy process with booking.

Location was great and communication about the stay was efficient. The suite was spacious and had amazing views of the CN Tower. It would have been great if it had been clean. There was a layer of dust on all the baseboards and the headboards and under the bed looked as though it had never been vacuumed. The walls and doors were covered in marks and either needed a deep clean or a painting.

It was not clear to me when I booked that that was in fact, a private apartment and probably rented quite a bit on a short-term basis. Therefore, I was taken aback when I arrived and didn't realize that I needed a door-code to access it. However, they answered the phone promptly and granted me access so no complaints with their friendly service there. The apartment itself had been "cleaned" but just lightly. It looked like someone came in and gave it a wipe-down before the next guest but the hair on the floor, wet toilet seat, old shampoo bottles in the shower all detracted from the hotel-like atmosphere I was expecting. Towels and bedding were mediocre (I felt like I was borrowing a friend's apartment) and the blank spots on the walls where art either used to hang or never did contributed to the overall lack of warmth and blandness of the unit. The kitchen was nice, great appliances and comfortable, the TV was barely functional with ads popping up every few minutes on signing up for some internet service, I ended up turning it off eventually. Overall, it was very expensive for what you got, but it worked in a pinch and I probably wouldn't recommend it to someone else unless they were in a jam and nothing else was available - or the price was a LOT lower than what I paid.

I believe the unit has bed bugs. I was bitten multiple times.

Cleanliness throughout unit was good and linens were clean

The property had a pull-out couch but it was very uncomfortable and they did not have any blankets or pillows for the pull out couch. I had to call to get this delivered. The floor was also not in good condition. We also called to get help with the lights and the person said they would come by but they didn't.

The customer service was excellent and they were on top of everything. Check in was easy and they even took care of some additional items

DO NOT STAY HERE. They didn't provide the proper keys to the apartment, resulting in me being LOCKED OUT just before I had to give a presentation - I was in Toronto for work. Everything they do is shady - I had to fight to get my $300 deposit back from them. Avoid at all costs - they present themselves like a hotel but they're anything but.

Loved the view, and the beds were very comfortable. Could have done with some clearer check-in information as when we arrived we were confused as to how to get into the property. All was sorted though. A very good stay!