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6 / 10 Guest Rating

Nativa Hotel Tulum

Carretera Tulum-Boca Paila KM 8.5, Tulum Beach, Zona Hotelera, Tulum, QROO, 77766, Tulum, MX

Nativa Hotel Tulum - main view

About the Property

Stunning Views and Convenient Amenities
Take in the views from a terrace and a garden, surrounded by the beauty of Tulum Beach. Stay connected with complimentary wireless internet access and indulge in delicious meals at Nativa's restaurant.

Comfortable Accommodation
Relax in one of the 10 air-conditioned rooms with LCD televisions and modern amenities. Enjoy the rainfall showers with complimentary toiletries and make use of the in-room coffee/tea makers.

Prime Location
Located in Tulum's Zona Hotelera, Nativa Hotel Tulum is perfectly situated near key attractions like the Sian Ka'an Biosphere Reserve and Tulum Mayan Ruins. Explore the area with ease from this convenient location.

Don't miss out on this fantastic opportunity to experience Tulum in all its glory at Nativa Hotel Tulum.

Facilities & Amenities

Free breakfast
Free WiFi
Terrace
Garden
Luggage storage
Continental breakfast
Wheelchair accessible
Free breakfast
Front desk (limited hours)
Smoke-free property

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

6
Good20 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

D
Daniela
Verified booking
Standard Room
Stayed in Aug 22, 2021

"Good"

2.0

I work remote. I booked this place because they said they had WiFi. They did not have functional wifi when I got there. So I never checked in or even entered my room (it wasn’t ready yet). I grabbed my bag, when across the street to finish work and booked a different hotel. It’s been a week and Expedia still can’t reach the hotel to request a refund for my room. I guess they don’t have wifi nor do they answer the phone. Complete lack of integrity.

Helpful?
F
Francisco David
Verified booking
Standard Room
Stayed in Jun 20, 2021

"Excelente estancia."

10.0

La habitación con vista al cenote, está fenomenal. Aparte, tiene una mini alberca, que lo hace más especial. La verdad, una excelente estancia. La próxima vez, reservaré de nuevo aquí…pd: también el desayuno muy rico.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jun 6, 2021

"Good"

6.0

Breakfast was good, staff pretty friendly.

Helpful?
V
Verified traveler
Verified booking
friends
Standard Room
Stayed in May 3, 2021

"Good"

2.0

海沿いと表記されていたのに、海沿いじゃなかった。 嘘の表記がいくつかあった。

Helpful?
R
Rafael
Verified booking
Standard Room
Stayed in Feb 17, 2021

"HORRENDOUS!!"

2.0

There was no receptionist and we waited for 3 hours for a security guard to show up. In the mean time the housekeeping person was alleging that my prepaid reservation was NOT paid and they were trying to charge me for the room AGAIN. To add insult to injury, after having paid for a "suite", they put me in the lowest category possible as they had oversold the hotel. Nobody from reception showed up the entire day even though the person was allegedly on their way the entire afternoon. The housekeeping person said that I would receive a discount the following day. Surprisingly enough there was actually someone at reception that offered no apologies or seemed to give a rat's a$$ about my experience. He said he could not offer any kind of compensation and just simple did not care. The hotel is described as eco chic. I see the eco part but NOT the chic. The room is barely basic and there were ants in the bed. The worst experience I have ever had in México which is very surprising since I usually have exceptional service every where. HORRENDOUS!! Please avoid at ALL COSTS!!

Helpful?
V
Verified traveler
Verified booking
partner
Standard Room
Stayed in Feb 16, 2021

"Exceptional"

10.0

We enjoyed our stay here! Our room was clean and comfortable. The staff was very nice and accommodating. We enjoyed talking with the staff and getting local recommendations. The location is a bit on the south end but we still felt very comfortable walking everywhere and there were great restaurants nearby. The small patio soaking tub was a nice touch to cool off. Would for sure stay here again! Thanks for the warm accommodations!

Helpful?
V
Verified traveler
Verified booking
partner
Standard Room
Stayed in Feb 11, 2021

"Good"

4.0

The Standard Cabin is very basic but everything works. The deck at the entryway is very small and barely functional. Inside the dark wood initially looks cool but there is barely any lighting so it is always dark. No place to hang any clothes. The beach is 1 minute away as the bird flies but beach access is tightly controlled. You will need to pay to get to the beach or sneak through a hotel. Breakfast was good. If you are a backpacker looking for a basic room it will work. We stayed one night of our 5 night reservation and forfeit the rest opting to stay at a nearby hotel on the beach.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Feb 4, 2021

"Dishonest Management, Rooms that Flood & Mosquitos"

2.0

The rooms leak/flood, there is a large stagnant mosquito breeding pond right in the center, and the management is atrocious. If you stay here DO NOT pay in advance, as they will lie and do anything to keep your money when you invariably check out early. STAY AWAY!!! You have been warned, this place has horrible reviews for a reason.

Helpful?
R
Ryan
Verified booking
Standard Room
Stayed in Jan 20, 2021

"Good hotel but it’s being closed and rebuilt "

10.0

Good place overall reccomend

Helpful?
M
Michael
Verified booking
Standard Room
Stayed in Jan 13, 2021

"Good"

6.0

Ok but too loud, had a nightclubs in the hotel blaring music until 6am.

Helpful?
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