Hilton Long Beach Hotel

The parking situation was horrible the all the staff tell you different things they don't have a set or the same way to resolve a situation also the AC at the hotel room we stayed in was not working 😕 I been to other Hilton Hotels and they exceed my expectations just not this one

Nothing

Never stay again

I liked everything about my stay

Nothing to mention it was exceptional

There is no parking. When I asked for assistance and informed the front desk that i had two small kids, they still did not assist, they routed me to the parking lot outside. How do i carry my sleeping kids and luggage from my vehicle?

Espectacular muy limpio y cómoda la habitación. El personal increíble

The room was a standard typical Hilton room. The staff were friendly and helpful. And the breakfast was good, a good selection and efficiant. whilst I did not use the gym and pool they looked good. I stayed here for a convention, they offer a free shuttle which is great and it's only a 15 minute walk. They also offered a good selection of free waters in the lobby each day.

The AC unit cranked and made loud noises throughtout the night which was disruptive. The shampoo and conditioner was not refilled which was frustrating.

The staff was very helpful and responded quickly to all of our requests!

Parking in the additional lot with luggage