Mauna Kea Beach Hotel, Autograph Collection

Fantastic setting, beach, golf course, hiking trails, Manta rays, Manta breakfast, etc were top notch.

Still some areas that need remodeling attention, ex rusted fire suppression pipes in lobby. Most importantly, the employee service level and attitudes were very spotty. Some were great, but many others were dismissive, seemed bothered to help, were not proactive in engaging and gave limited information. This applied specifically to the Concierge group, and the golf starter who was grouchy an rude.

Sehr schönes gehobenes Hotel, sehr guter Service, sauber, angemessener Preis

nichts

Room cleaned and clean towels twice a day. Family friendly, gentle ocean, cabanas, chairs and towels.

There’s no upgrade, no late check out, nothing special and the property is going thru construction. Equipment for ocean activities rental are old. Don’t feel pleasant with the price we paid.

The best beach in the world - soft sand, warm water, just enough waves for gentle boogie boarding, and a beautiful coastline. Access to top quality restaurants and the best breakfast buffet.

The Mauna Kea has been the ultimate relaxing getaway for me for over 30 years now. Never disappoints…

We loved the room accommodations, but due to construction renovations the self parking was limited. Our golf view room would have been great, if not for the eyesore caused by valet parking all over the front of the hotel.

Gorgeous beach, strong cocktails, we had the best time soaking it all in. Only hiccup was the construction—balcony air wasn’t as breezy/fresh. Still, can’t wait to return. Big thanks to all the friendly staff

I’ve stayed at the Mauna Kea 3 times now and it ranks as the top hotel I’ve been to in Hawaii (well above multiple Ritz Carlton properties) & is such a special place with character & charm. Marked by the orange (which everyone religiously sports on merch), it’s so special and charming. The beach is spectacular (there are always sea turtles swimming in the bay) & sunset views are unmatched. It took me a few visits — but I now very much understand the lure and can’t wait to come back! If you’re worried about going while it’s under construction don’t be — we were hardly if at all bothered. It’s well contained and not noisy / the waves cover any noise. They’re generously upgrading all elites to a full breakfast buffet during the renovation. And there’s fewer people around so prime beach chairs are plentiful :)

We've had the good fortune to call the Mauna Kea our home away from home a number of times over the years. Each time we visit there is one aspect of the experience that is special. That is Yogi. Yogi is one of the most authentic and caring and empathetic humans that I have met. Yogi is the heart of the Mauna Kea. Thank you, Yogi, for making our visits so special.