Hyatt Centric Santa Clara Silicon Valley

This is my go-to hotel whenever I travel to Cupertino for work. I really appreciate that the property is relatively new, and the rooms are consistently spacious and impeccably clean. The bathrooms feature nicely updated showers, too. Add in the highly convenient location and a beautifully designed bar and lobby area, and it's an easy choice for any trip.

Location was great if you want to visit family in San Jose or Santa Clara University. 10 minutes away from Airport, University, dowtown. Spacious rooms, super clean and safe. Not walking distance from any places to eat. 'In and out' burger spot, we had to take a Lyft to lol

Location is near Levi’s Stadium.

At almost $1.000 per night, I expected free breakfasts. The breakfast receipt said we’re being charged only for gratuities, but we were charged for breakfast, too. Our room was not cleaned after our first night.

Noisy hotel, uncomfortable bedding. The hotel is in desperate need of a complete renovation. Non-existent housekeeping. Unhelpful front desk. Avoid.

Amenity wise, hotel is fine. It is conveniently located, easy access to 101, Lawrence Expressway and Great America Parkway. Rooms are a bit noisy, which is understandable due to its close proximity to hightway 101. Suite layout is a bit odd, you have to go thru bathroom to get to the bedroom. But none of that affect the stay. It was also nice to have a bar and restaurant onsite. Globalist status was recognized at check in and benefit was giving during the stay. However, we experienced a billing issue during the stay. A charge was made by the hotel to my credit card in the middle of the stay, and the charge was not reflected as credit in the final folio. We do not recognize the charge since we charged everything to the room. I called the front desk and they said they do not have record of the charge and no support documents either. I confirmed with my credit card company that the charge is indeed by the hotel. So my question is, who made this charge? only front desk had information of my credit card on file. Emailed front desk to follow up and I still had not heard back from the hotel. So keep an eye on your credit card charges when you stay here!