StoneHaven Le Manoir - Relais & Châteaux

Amazing location near the lake and forest, excellent breakfast and diner, swimming pool outdoors.

Not enough sofa’s, seats, etc in common spaces for reading etc. The space near the bar is too dark to read in the evening and quite often too busy. Room a bit small, 2 large suitcases don’t fit together on the floor if you still want to walk. Didn’t get new towels 2 days, asked a couple of times, got excuses but no towels. Especially for these kind of hotel-prices this should not happen.

This Relais et Chateaux hotel is located in the manor home of a former "rubber-baron", built above the shores of Lac de Sables in the mountains north of Montreal. It was expanded by subsequent owners, then acquired and restored. All of the fixtures and floors and furnishings are either original or true to the period, so the effect is walking back in time. It is absolutely gorgeous. A wonderful tour is given telling the history, pointing out the various features. It has a lovely restaurant with a view of the lake, and a beautiful garden around the pool. Everything is top-notch, as you'd expect in R et C properties. Highly recommend for a night or three away from the hubbub of the city! And, the price for what you get is sooo much lower than in the city, a real bonus.

Service at the restaurant was friendly, but a bit slow at breakfast and it wasn't even full. But it turned out one waitperson was new. I'm sure they have gotten the hang of it by now. :)

Le cadre

Le petit déjeuner, pas de buffet mais menus imposés

This is a luxurious and beautifully located hotel. Service and food were very good, although there are a number of small issues that could easily be corrected that get in the way of a 5 star review. In the bedroom, lights on both sides of the bed, please! In the bathroom, more towel rails or hooks - one towel rail in the shower area is totally insufficient. And at least one mirror in the bedroom, please! And re. the shower, who designed it so the taps/heat controls are at opposite ends of a large quasi wet room? And please more lighting and comfortable seating in the bar area - I know most people read from phones or tablets, but we were having to use the iPhone torch to read books and even the bar menu! Otherwise, we had a great stay! 😎

This is a beautiful property in a beautiful area. The staff is very welcoming and happy to assist in any way they can. The downsides exist though. The property should advise when a wedding is being held so you can adjust your plans accordingly. The gardens are inacessible, the bar and outdoor patio were closed to hotel guests aside from the wedding guests and we could not access the restaurant for breakfast the day after the wedding. It was fully booked. This hotel is set in a nature area yet there are almost zero areas to sit outside unless at the pool. There are simply no chairs out. It was such a bizarre finding for such a large property. If you are in the annex building as we were, there is a small wooden rocking seat to share amongst the entire building. Such small gestures could entirely shift the feel of this beautiful location. Lastly, the one day we could access the bar, there was no cocktail menu. Just a mocktail menu. We found this odd for such a high priced location especially is a pre-holiday time of year. There is just a slight miss with this destination. It’s not fully thought out. We would still recommend but small adjustments as noted above could make a significant lasting impression.

La beauté des lieux

Stonehaven is a lovely place - comfort, peace, great setting. Staff is helpful and friendly, and they have a first-rate restaurant. It's a short drive to Ste. Agathe as well as Val David, Ste. Adele, and San Saveur for those who like to look around. There are lots of trails at Stonehaven as well. This was our second stay here.