Hotel Schyrenhof

I arrived on Sunday 28th at 18.00 with our family (in 4), we booked the hotel for 1 night as we were on our way to our ski vacation in Italy. The hotel is in a small town, the location is ok. We booked as well the hotel's restaurant for that same evening. At arrival there was no personal to make the check-in, after wondering around, we found a waitress in the restaurant which was located in the basement. We received the keys of our 2 rooms after a long and complicated check-in, the woman kept telling us that this wasn't her job. We felt sorry for her, she was extremely stressed. There is no lift available. One of the two bedrooms was very smelly. One of my daughters, staying in the other room said that she had a strange stain on her mattress cover (near the pillow area) and black hairs on her towel (we are a blonde family). I asked her why she didn't take pictures, but she didn't want to make a fuss since we were all tired and I had just driven 9 consecutive hours. The restaurant was a disaster, a cold bad wet Schnitzel with a handful of bad fries for 30 euro (ordered 3x for my three children), and I had the worst ravioli I ever ate, they seemed microwaved and the sauce was just spooned out from a jar directly on top of the ravioli (as it was cold and didn't taste fresh). The 'dinner' costed us 140 euro... Everything around is closed on Sunday, so there were no other options than to eat at the hotel's restaurant. There were only 2 people working in the whole hotel (who mainly had to manage the restaurant and it was an issue to get assistance at the reception). We could speak to the manager the day after... but she wasn't helpful at all, she said that if there were any problems or questions we would have to email [the issues] to the hotel. I will contact the hotel directly, and ask for clarification and a (partial) refund.

Leider nix, weil das reservierte Zimmer nicht verfügbar war.

Wir mussten in ein anderes Hotel ausweichen.

Fernsehprogramm war nicht gerade aufregend. Mehr verschlüsselte Sender als frei empfangbar. Im Bad müssten die Fugen vom Boden mal erneuert werden. Bad war bei Ankunft sehr kalt. Heizung war nicht ausreichend aufgedreht.

Die Matratze war sehr gut

Kein Aufzug, Dusche nicht zu verschließen

Sehr schönes Hotel. Restaurant ist mit dabei und ist sehr gut. Schöner Rundweg zum See und zurück. Kann man abspannen in Scheyern.

Parkplatz...Etwas weit weg, ist aber machbar.