Fairfield Inn & Suites by Marriott Goshen

Our stay was good. Nothing spectacular. Brenda was nice. But there was another staff member who was clearly rude and sarcastic. She is the reason for the one star otherwise I would have given five stars. Even despite the fact that we weren’t given any toiletries. We didn’t even have soap to wash our hands. They said their was a shortage but at minimum, we should have been given a soap to wash our hands.

My problem is not with the hotel. My problem is with the Expedia app. I searched for a hotel in New Paris, IN. Your app showed hotels in Goshen, IN. I did not realize the problem until I made reservation. Then could not cancel. Very unhappy. Your AI support was worthless.

Is very clean, comfortable bed, indoor pool, breakfast ok (cheese omelette, scrambled eggs, bacon, sausage, oatmeal, bread, fruits, hot and cold drink, cereals) gym, great staff, good TV programs for adults and kids, restroom has mini fridge, microwave, coffee maker, alarm clock with USB ports

pool wasn't heated enough to enjoy

It was a nice place to stay. Beds were more firm than I prefer but it was a nice facility.

Clean and staff is very nice

Nice clean rooms.

It was a nice room beds seem clean, pillows were horrible. More pillows is necessary, an odd number of pillows for 4 guests. I know you can request more but I think it's should be 4 or 5 per bed to start. The bathroom was very dirty, looked like years of not dusting or cleaning, ready for a deeper clean then what has been happening. All the details were very dirty. Shower walls, corners or tub and floors, tile grout, top of mirror, toilet paper holders. Seemed clean until you really looked.

Stay one night, very nice and quiet.

Clean