Hompton by the Beach Penang

Dad an excellenr stay nice safe location excellent view easy access to beach. Minor problem some evidence of mould areas in shower

Good view and food options around the area.

Lovely beach side hotel and good food options.

The view was amazing. The staff were very helpful and friendly. The food market across the road was fantastic with authentic street food. It was only a 5 minute walk to the supermarket. The parking was very good and the location was great for accessing the National Park.

Rooms were outdated with leaks. Only 3 lifts serving 32 storeys, with 1 broken down. Had to wait over 20 minutes for lifts, if I wasnt heabily pregnant I would have just walked down the 15 flights. Everything was slow, though staff were very friendly the service was incredibly slow. The lobby is terribly small and it cannot cooe during the local holidays. Again, nothing against thr staff who were very kind and pleasant. The hotel just isn't it!

Good location. Have a night market across the street. very nice infinity pool and right beside the beach.

Nice view!

1) I don’t have local Malaysia phone number, so when I checked in early, FrontDesk has no way to contact me when my room is ready (hello, there are technologies that integrate into your CRM that can send text messages to all phone numbers!). So the FrontDesk just told me to come back at 3pm which 3 hours away. 2) I travel by myself and requested a King size bed of a premium suite. They gave me a King size bed with a bunk bed in the living room. And it seems that someone lie on the bunk bed and housekeeping didn’t do anything about it (see pic below). 3) There are 2 colors for the pillowcases. Seems odd for a suite that cost $180 a night (see pic below). 4) Requested late checkout at 4pm cuz my flight is at 8pm. They want to charge RM60 per hour for each additional hour of stay. And tomorrow is a Monday and not a regular holiday that they don’t have nearly half full of a booking. Great ways to keep customer loyalty for someone who’s willing to spend $180 a night. I guess that’ll be the last time I stay with them.

All good

Great stay. Excellent staff. Good location by the beach.