Extended Stay America Suites - Raleigh - North Raleigh - Wake Towne Dr

The location and the option for free breakfast.

Anything. It smells like weed and it has a stale smell. I left because they had roaches. Unfortunately, I can’t get a refund.

There was nothing in particular I liked about the property with the one exception of the one front desk staff person. She was kind but management “the manager” was unreasonable to put it loosely.

The smell is tough to ignore especially if you have heightened sensory issues … the door to the room I was given would not lock and had to be slammed several times before sealing. I woke from my disrupted sleep to find my door slightly ajar. I was in a bind and was in need of a place for two nights so I felt I had to endure. I won’t mention the kitchen beyond how outdated and humbling it was. I bring my own cleaning supplies to any hotel/motel wherever possible. I’m so blessed that I did this time as well… the commode has not been cleaned AT ALL. This was my worst and most uncomfortable experience with any hospitality type of location. It was “cheaper” than anywhere else I found with the kitchen that I needed and it certainly showed… and now for the cherry on top, I did not have the $100 deposit required by management however I had already booked my room via an online booking site. I was waiting on my paycheck to be delivered to my place of employment and asked if they could wait, the manager said no so I had to cancel my second day stay through the site. The monies from the cancellation even now have still not yet been returned to my card. I was literally sitting with a packed car with no where to go and no money until finally the paychecks were delivered via courier. Oh and I almost forgot!!! When I was sitting in my car trying to figure out what I was going to do since I had no money and now no where to stay, FOUR police interceptors were on site and headed inside to handle a commotion that had occurred. I know All things happen for a reason but sheesh. This was an overall crappy way to spend the 1st and 2nd day of the new calendar year.

Quiet out of the way place, close to where I needed to be