Hampton Inn Johnstown

The room was clean, and staff was very friendly. Only negative issue I had was the bathroom sink stopped up, this is something that should be caught by houses keeping when cleaning? I would stay again. Breakfast was the standard free hotel breakfast.

My stay was great from night one to night five. Clean room, superb daily room service. Everyone I interacted with was fantastic, welcoming and accommodating. That is until the final morning as I checked out. I had a two hour drive back to Pittsburgh to fly home and asked for a bottle of water for the drive. Every night leading up to this the front desk had provided me with two bottles of water each night at no additional charge. This time the lady at the front desk told me that she would charge me $1.00 for a bottle and that they weren’t complimentary following my check-in on the first evening. I let her know that every bottle since the first night had been complimentary but she didn’t care. Instead of providing a high quality of service for my last interaction, she jaded my entire stay with them over $1.00. Silly interaction with an individual that hat clearly had no sense of customer service and salesmanship.

Staff was excellent and accomodating on a very cold and snowy evening upon arrival. Room access with elevator literally just a few feet away from reception was great as my husband is dealing with a leg injury. Room was clean and well kept, only change I would have loved, the lighting for the desk table was not up to par. I needed to work , thankfully I usually travel with a small extra lamp.

Breakfast was great. Check in and check out was a breeze.

The room was very clean when we checked in. I chose not to use maid service during the stay. The lobby and breakfast area was very clean every morning.

Great place to stay. Very quiet and relaxing.

Breakfast was great. Staff very friendly.

Location a little out of the way.