Mercure Warszawa Centrum

Ok….i stayed in Mercure in Ostrava and you will see that I love that place and have been back on numerous occasions. So we stayed in this one as surely the chain upholds the same standards…correct! They absolutely do!! This one is more modern and flashy but that doesn’t take anything away from Ostrava. This one has less on the meat side at breakfast but still absolutely amazing!! The rooms are clean, modern and special. There was tea/coffee in the room and a mini fridge if I needed it. The hey are very efficient and it’s all turned off, with instructions on turning it on if needed. The trash can has recycling sections in there. It’s clearly very heavy towards sustainability which is great. Check in and check out was smooth and faultless. I do however have a criticism. We left our luggage on the final day. It was in a secure room and tagged so I was happy it was safe…..HOWEVER…. and sorry but this is sloppy…on return to collect the bags before heading to the airport, we were allowed into the secure room. The girl had no interest in looking at our paper tags and simply allowed us to grab our bags. We could have selected any bag we wanted and leave with it unchallenged. That’s on the staff member, not the hotel but that really needs addressing as this staff member gave off every sign of “I can’t be bothered”, which is a shame when the other staff were so professional and helpful. Star knocked off for that. Aside, amazing hotel and will be back.

Hotel muy bien situado, a 2 minutos caminando de la Estación Central, donde tienes trenes para ir al aeropuerto Chopin. Muy limpio, habitaciones insonorizadas y personal de recepción muy amable.

Todo OK.

Wszystko

Brak

The location is amazing just walking distance from the railway station.

Posizione centrale, efficienza dello staff.