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8.3 / 10 Guest Rating

Pullman Melbourne City Centre

265 Little Bourke Street, Melbourne, au

Pullman Melbourne City Centre - main view

About the Property

Prime CBD Location
Located in the heart of Melbourne's CBD, Pullman Melbourne on Swanston offers easy access to Bourke Street Mall and its array of shops, restaurants, and cafes.

Dining Experience
Indulge in a culinary journey at Eva's Restaurant & Bar for all-day dining or savor woodfired pizzas and local beverages at Blossom Rooftop Bar, boasting stunning views of Melbourne city.

Modern Amenities
Relax in style in our spacious and contemporary guest rooms equipped with top-notch amenities such as a 55-inch TV, FOXTEL Business, Nespresso machine, GHD straightener, and BOSE wireless sound system.

Immerse yourself in the vibrant city life with attractions like Rod Laver Arena, Crown Casino, and Melbourne Convention and Exhibition Centre just a short tram or vehicle ride away. Book your stay now for an unforgettable Melbourne experience at Pullman Melbourne on Swanston.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please note, there is a 1.4% credit card surcharge when using a credit card. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that the credit card used to make the reservation and a photo identification will be required on arrival. The name on the credit card and photo identification must match the guest's name on the booking. If guests are unable to provide the credit card and photo identification the property may refuse check-in. Please note that all Special Requests are subject to availability and additional charges may apply.Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Premium Deluxe King Room - Photo 1
Premium Deluxe King Room - Photo 2
Premium Deluxe King Room - Photo 3
Premium Deluxe King Room - Photo 4
Premium Deluxe King Room - Photo 5
Premium Deluxe King Room - Photo 6
Premium Deluxe King Room - Photo 7
Premium Deluxe King Room - Photo 8
1/8

Premium Deluxe King Room

This newly refurbished room features an open-plan bedroom with a king bed and separate living area with corner window overlooking Swanston Street. The room is fitted with a Smart TV with FOXTEL and Chromecast, Complimentary Nespresso coffee machine, Bose wireless speaker, GHD straightener, towel warmer, mini-bar and complimentary WiFi.

40 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Premium Deluxe Room 1 King Bed

Non-refundable
Room Only
20% OFF$312.11

$249.69

Includes taxes & fees

Premium Deluxe Room 1 King Bed

Non-refundable
Breakfast Included
20% OFF$364.1

$291.28

Includes taxes & fees
Superior King Room - Photo 1
Superior King Room - Photo 2
Superior King Room - Photo 3
Superior King Room - Photo 4
Superior King Room - Photo 5
Superior King Room - Photo 6
Superior King Room - Photo 7
Superior King Room - Photo 8
1/8

Superior King Room

Offering a luxurious king bed, the contemporary Superior Room is spacious and provides a 55-inch Smart TV with FOXTEL and Chromecast, Complimentary Nespresso coffee machine, GHD straightener, rainfall shower, Bose wireless speakers and complimentary WiFi.

36 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Superior Room 1 King Bed

Non-refundable
Room Only
20% OFF$271.14

$216.91

Includes taxes & fees

Guest Reviews

8.3
Excellent1337 verified reviews
AI Summary

Guests highly rate the spacious rooms and frequently praise the friendly staff.

Categories

Cleanliness8.1
Service8.6
Location9.1
Room Quality8.2
Amenities8.6
Value for Money8.0
Food and Beverage7.9
Overall Experience8.0

Select topics to read reviews

R
RechelleauAU
Verified booking
couple
Standard Room
Stayed in Nov 18, 2025

"It was a great stay"

9.0

Location

Comfortable beds

Helpful?
S
SiobhanauAU
Verified booking
couple
Standard Room
Stayed in Nov 18, 2025

"Comfortable and great location"

10.0

Very comfortable, great location

Helpful?
R
RebeccaauAU
Verified booking
couple
Standard Room
Stayed in Nov 16, 2025

"Excellent rooms and service - terrible sound proofing in the rooms"

4.0

Our only issue with the stay was we were unable to sleep. They need to double-glaze the windows or work on sound-proofing. It was a Saturday night and there is a club near the hotel. I got to listen to a live band until they finished that night. I could hear it that loudly and clearly that my brain was singing along with them while I was trying to sleep. THankfully, it was a rather good band - but that did not help my sleep.

Helpful?
P
PeterauAU
Verified booking
couple
Standard Room
Stayed in Nov 16, 2025

"Fair but ok"

7.0

In the heart of the city CBD

Small bedroom

Helpful?
P
PrashanthauAU
Verified booking
couple
Standard Room
Stayed in Nov 16, 2025

"City Stacation"

10.0

Great city location Close to all shopping and attractions Great rooftop bar

N/A

Helpful?
S
ShellyauAU
Verified booking
extended_group
Standard Room
Stayed in Nov 15, 2025

"Good"

6.0

Location was fantastic for Chinatown and shopping. Room was remarkably quiet for such a central location

Selected property to enjoy the roof top bar but then weren’t able to get access despite reception telling us we didn’t have to book and could walk in. Offered late check out but our keys had been deactivated when we came back to try and check out. Element of room were scruffy. Kick boards chipped and elements of bathroom furniture in disrepair.

Helpful?
P
PaulauAU
Verified booking
solo_traveller
Standard Room
Stayed in Nov 15, 2025

"Exceptional"

10.0
Helpful?
P
PatersonauAU
Verified booking
family_with_children
Standard Room
Stayed in Nov 14, 2025

"Good"

6.0

Location,beds overall the room was nice but overpriced

Needs some updating to match price I paid. Some staff need a lesson in customer service at front desk, it's not hard to smile 😁

Helpful?
P
Phay-LingsgSG
Verified booking
solo_traveller
Standard Room
Stayed in Nov 14, 2025

"Disappointed by all the missing in-room amenities n furniture. A so-called 5-star hotel must do MUCH better than this."

6.0

Great location near The Emporium, Melbourne Central mall, David Jones, Myers n other shops as well as cafes.

1) No proper sheltered drop off n pick up. Your entrance is in a little back lane. 2) How can a 5-star property like yours not have even at least a desk + chair in your rooms? Regular rooms had no furniture unless u booked the room with king-sized bed. Then u got a sagging sofa. 3) The wheelchair accessible room also had no desk. I wanted a bathroom with grab bars because of mobility issues but I don’t use a wheelchair. Which made the bathroom a hazardous space after each shower. The entire bathroom floor was wet & slippery. 4) No bottled water in room. Just a 1 litre metal jug without a lid. U had to go outside your room to a water dispenser for water. I can understand being environmentally friendly so why not offer glass bottles?

Helpful?
J
JamieauAU
Verified booking
couple
Standard Room
Stayed in Nov 9, 2025

"Exceptional"

9.0

nice meals

Helpful?
89
10
9
10