Howard Johnson by Wyndham Aiken

I enjoyed my stay. The staff were friendly and professional.

Rooms very basic. No tissue or tv guide

Shady individuals staying there. Rooms are not being cleaned the best (stains on furniture and walls). The room’s structural conditions aren’t the best peeling and holes in the walls. And I was over charged. Received part of my refund but not all of it and now have to deal with that. The hotel claimed Expedia did not pay them and took the money back and that’s why I had to pay. They claimed I would receive my full refund of what I paid back in a couple of days but have received part of my refund.

Good

This hotel is convenient for me when u am visiting family. It is close to shopping & affordable for me. It is clean & comfortable, but not renovated, which keeps the cost down for me. Staff is great! Breakfast not good. I have stayed many times & will continue when in the area.

First arrival, was told that housekeeping had called in sick, but they knew which rooms had already been cleaned. They claimed this would be a free upgrade. They gave us the room key and we went to the room. This had a king bed and jacuzzi. Our first trip to the bathroom, was when we discovered cockroaches that had died on the floor and inside the bathtub. Since we had already paid for the room and there was no housekeeping, I cleaned up the bathroom myself. We go to Aiken often, but we will never stay here again.

This location is just a few blocks from family I visit in Aiken a few times a year. The price is affordable for me, as I am retired & on a fixed income. The room was clean, but a few of the units need the carpet cleaned.

Checking in was great, the female behind the counter was great. My friend and I were in town to go hunting the next morning very early. So we asked about breakfast sandwiches or coffee being made early so that we could get something. The female behind the counter answered everything and told use she would leave a note for the night guy. Well the night guy didn't make the coffee, or set out the sandwiches, or muffins. He stated he never got the message or note. It didn't start the day off on the right foot. Good thing the metro diner is right next to the motel, because we got breakfast sandwiches there, after eating dinner, to cover our butts. The room was a typical double bed room, it did it's job. Gave us a place to sleep until 3am.

Property needs a major update. Hj never received expedia confirmation so took much longer to check in. No real handicap rooms

I like the location of the hotel. It was clean, comfortable & spacious, but my heater did now work in the room. I am from Florida & was cold. I did let staff know this morning.