Econo Lodge Inn & Suites Knoxville East

nothing really. when I booked it. I was not told that the smoking rooms were on second floor. I am handicapped. stairs was the only way to the floor.

Location was fine

Room was gross. Not clean. Writing and stickers all over the mirrors and walls. Missing baseboards. Damage to the room. Bedding seemed dirty. Accidentally reserved a smoking room and the staff stated they couldn't change it even though I hadn't paid for the room yet.. beds were bad spring beds. Some lights didn't work. Shower was disgusting and I felt I would get dirtier by using it.

The huge beds, friendly staff and the cheap prices!

Nothing. Everything was great.

Location / price

N/A

Nice quiet place to stay.

Had a couple cockroaches but handled that.

Well I request a smoking room. And said we wanted a irst floor room. Because I am handicapped and can't go up and down stairs very well. When we got there . We found out the smoking rooms were on the second floor and there was only stairs. So wanted to change room to first floor. They wanted to charge me another 35 dollars to change to a non smoking room on first floor. I will never say there again. And the guy at the desk. Couldn't hardly speck English