The Dial House

Room was beautifully decorated. Staff friendly.

Nothing really but I guess it’s quite a lot of money for a room and nothing much else. Breakfast was okay but selection very limited.

The Dial House was a great find! What a hidden gem! As an interior designer, I completely loved the attention to detail in the property! I was away on business and the room allowed me to relax in luxurious surroundings, take a wonderful bath and enjoy the gorgeous secluded terrace my “History” room provided! I could not fault the Dial House. My “not so secret”bolt hole for when I work away in Norfolk! I had a few questions and the host answered me so promptly! The onsite bakery is a bonus! I bought cakes for my customers who I was visiting - they will greatly appreciated! I’ll be returning soon!

Nothing!

The Dial House is a bit different, there is no specific reception desk and there are no members of staff when you arrive at the hotel. A code is sent by email which provides details of how to enter the hotel and room and a WhatsApp number is given in the event of any issues. This was no problem to us but I could understand that this might not suit everyone, especially if there were any issues (fortunately, none for us). The room and en suite bathroom was very comfortable. It had all everything you would ordinarily expect to find, including some fresh milk in the fridge, which was a nice touch. As well as no staff in reception, The Dial House does not have its own restaurant. We went to the busy and clearly very popular pizzeria, which is on the ground floor. Unfortunately as we had not booked we had to sit in the cafe section, which had a very small table. We shared a pizza, a chicken ceaser salad and some garlic breach, which was extremely good, in fact the freshly baked garlic bread was the best I’d ever had. I seem to recall that the pizzeria is only open on a Thursday through to a Sunday, so outside of these times you would need to find somewhere else to eat, that said, there’s a great pub across the Market Place called the Kings Arms, this serves decent food. Breakfast is a bit different at The Dial House, guests are invited to visit the on-site bakery where you are able to choose from freshly baked sweet and savoury treats and from a selection of different pastries, a drink and some fruit is also included. I would highly recommend The Dial House, although the lack of human interaction at check in/out plus no traditional breakfast offerings might put some people off.

The room decor was magical! The roll top bath in the room was wonderful. One of the best places ive stayed!

Loved it all!

The decor of the room. The location. The ambience and the high standard of finish of the rooms and the public spaces. It was a beautiful place to just sit and relax. The sort of place you would want to keep returning.

One critiscm was breakfast on the first day where Bread Source had run out of most things when we turned up one hour after opening. Perhaps worth considering having a way to order the night before?

Staff from cleaner to servers at bread source and pizza restaurant whose thoughtful touches such as a birthday card made me consider coming back as felt so welcome. Lady on phone helping me out when I forgot my room code thank you! Honestly all staff 10 out of 10.

Uncomfortably soft bed in the Raj room was horrible to sleep in and very hot room in the morning, this combined with early check out made me feel like it wasnt a comfortable nights stay. The previous china room was much better and would advise that if booking. I was disappointed with this room and wont be booking again.

Quirky! Different! Clean and comfortable. Lovely breakfast!

There were some steep steps into the room which was unexpected

Location and comfortable room

I didn't realise the breakfast was at bread source. I would have preferred a cooked breakfast

The general style is nice. A good vibe.

The breakfast arrangement is a little strange and because the same cafe area within the facility serves the public too it can get a little chaotic. Good food nonetheless.