Punch House Monmouth

Emplacement, personnel

Great welcome, comfy bed, good shower and amazing breakfast. Everything we needed.

All good

Comfortable bed and spacious room. Dog friendly

The room was noisy during the evening as there were people drinking at tables outside and the window was single glazed.

L'emplacement central Accueil agréable Le restaurant

Petite chambre Pas de rideaux opacifiant Une seule chaise

Nicely updated heritage building.

Trash from previous guests left on dresser in our room. Our evening meal took over an hour to arrive, far far longer than other guests. Even after we alerted staff to the problem, our order wasn’t expedited. We received only 10% off our order, not even enough to pay for a cup of coffee. Where I live, it is common in such an unhappy situation to receive at least a free dessert or a much larger discount. We didn’t have breakfast at the property as service didn’t start until 8:30, far too late for walkers ( the hotel is right on Offa’s Dyke Trail and that was key in our selecting this hotel).

The room facilities were very good, the bed very comfortable and generally well presented. All of the staff were very friendly and approachable The traditional breakfast was large and good quality - very enjoyable and filling !

Long stay parking was some distance away but not the fault of the hotel

Central location. Friendly staff.

Comfortable bed. Nice staff

Nothing really.

Staff efficient and helpful

Room was warm