Apart Hotel Valle Verde

En el lugar se siente paz, hay muchas plantas lindas y árboles

Habían mosquitos, quizás por muchas plantas y lluvia

Very close tourist attractions and restaurants

Mosquitoes outside

No me gustó y estoy exigiendo que me hagan la devolución del dinero cobrado No me pude hospedar con ellos Resulta que en la descripción no tienen un número de teléfono claro Y los de migración en ese bello país no pudieron llamar a confirmar la información

Que por ellos no tener la información clara casi nos devuelven de migración

Nothing

Super bad experience with this people. Absolutely no customer service or communication. Don’t waste your time or money with this company.

Que no me atendieron Que no me respondieron la llamada para confirmar la reserva y en migración nos iban a deportar , me tocó reservar en otro hotel que si respondieron y me dejaron ingresar al bello país

Great location but the middle apartment in the middle at the bottom smelt of damp. Left a day early.

The bed was comfortable, the temperature of the place was pleasant, and the decoration on the walls was nice. The area felt relatively safe and the person who received us, Víctor, was polite and willing to help within his limitations.

Unfortunately, the experience was disappointing and below expectations for a property listed on Booking.com. • The Wi-Fi never worked properly: after connecting to the “Valleverde-N1” network, a NEXXT Solutions admin portal appeared asking for administrator credentials, which were not provided or solved despite our communication attempts. • The kitchen was practically unusable: the electric stove was extremely slow (took around 45 minutes to cook simple scrambled eggs), cooking utensils had to be washed before use due to cobwebs, and electrical appliances used unsafe plug adapters without grounding. • The refrigerator/freezer was unplugged upon arrival, had an unpleasant odor, and took several hours to cool. • The bathroom dispenser had no hand soap, and the water heater required an impractical workaround (leaving the sink tap open for 5 minutes before using the shower), which wastes water and time. • There was visible dust and lack of cleaning, inconsistent with what’s expected before a guest’s arrival. • The bottled water provided had an unusual plastic or chemical taste and was undrinkable. • Several light switches didn’t work, and the kitchen setup didn’t match the listing photos (it showed a gas stove, not an inefficient dual electric burner). • Shampoo and conditioner provided were insufficient for a three-night stay. • Finally, there was a $100 USD cash deposit required at check-in that was not mentioned in the listing, which was unexpected and inconvenient. So, yeah, the property feels misrepresented in the listing, and the amenities don’t function as advertised.