HomeTowne Studios by Red Roof Atlanta NE - Norcross South

Nastiness everywhere. Save your money.

washroom flush wasnt

The first few times we stayed at the property were not good, but weren't as bad as this last time we stayed. This most recent stay we had the first room they checked us into was completely filthy, food all over the table and counter, no sheets on the bed with mold and stains all over the mattress, there were roaches and roach feces all over the counter and sink area, and the room smelled like nothing but cigarettes and weed. We went to the office and got a new room that was not used but this room was not ANY BETTER. This room was the EXACT same, except this one was not occupied by someone’s stuff. The bed had mold and stains in the new room, the door could be opened with a credit card, the window in the room did not close someone put a spring it looks like underneath it to stop it from being able to close, there was hair all in the shower and sink, roaches all over the place in the bathroom and kitchen area, and to make it better someone was playing loud music until 5am and there were dogs barking in the room below and next to us but they say no animals are allowed in the rooms. We went back to the office to ask for a different room again that didn’t smell like weed and cigarettes and was nasty but they said they didn’t have anymore. Save your money and your sanity and do not stay here. This property is foul and needs shut down, and the staff needs properly trained and to not have attitudes. I took pictures of everything as well.

Mrs Nicole is amazing she makes your stay comfortable and cozy.

Bugs crawling everywhere roaches

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The front office staff Nicole is very sweet and knowledgeable. She was very helpful and was a big part of my 5 star review!

Good

the room had cobwebs; the bathroom sink didn't drain; the air conditioner sounded like a locomotive, no way to operate the tv; an area on the floor looked like blood - at least two-square feet in size;