Extended Stay America Suites - Lexington - Nicholasville Road

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Good location. Full size refrigerator.

No ice machine. Advertised breakfast but only had packaged granola bars and muffins

YOUR OFFICE “worker” Josh pierce sold my room key to my ex!!! U called police and camera footage was erased. You all did NOTHING!

There was a basket of coffee cakes and cheap coffee. That's not what we call breakfast.

We actually booked the place BECAUSE of the breakfast and it was just coffee cakes and Folgers.

Staff at check in was nice.

Dirty roach infected room with trash behind nightstand. Ended up not staying and getting refund.

That I only had to stay one night

The clerk could not tell me where my room was, and actually directed me the wrong way around the building. The entire parking lot, walk ways, and grounds were filthy with garbage, the outside was dim or had no lights, yet had what appeared to be drug users sitting in and wandering the area. The room was shabby with only one blanket, so either have the room stifling hot, or be cold. The clerk was untrained and had difficulty explaining anything, or getting me a receipt. In the morning there were again what appeared to be people using drugs on the property, and the entire property was littered with garbage. The walking passageways were crammed with carts to where I could hardly walk through. It was so bad I refused to stay the second night, and have sent an email with no response to Booking.com, so will no longer use your services

Convenient location

The toilet was not cleaned and it was clogged up from the previous guest, the TV would not connect and I wasn't able to watch anything. I doubt the management will do anything to make it right, but I'm willing to amend my review if they do.