Extended Stay America Select Suites - Chattanooga - Airport

close to airport. good price.

This place is not convenient if you land during night time. I got to the hotel at 12 midnight and finally got inside my room at 2 am. The reason for this is because the lobby is closed during night time. There is no sign to guide a customer on where to go after hours. I finally got to see where to go after circulating for about 30 mns around the building when I saw a door that is different than the others. When i took a peep, I realized it was the lobby with no one inside. I manage to call expedia, the person who answered was from extended stay in colorado and told me that someone is coming. No one never came. After about 40 mns of waiting, I decided to look around to see if I can find someone to check inn. Looking upon the glass door that is when I saw in a small post-it on that that says call 500 after hours. I had to find a phone that is near by that looks like a payphone to dial 500. When I dialed, i finally found someone to check in. This is a terrible experience, I was really tired after long hours of flight and not able to get into my room that was already prepaid.

It was a very sketchy place. My sink in the bathroom would not drain at all and the water was above the sink. The bed was horrible and sunk. The whole experience was bad.

Everything

Front desk clerk was super helpful and the price

The other guest were not the best type of people.

Staff was amazing! Great and easy check in. The only problem was that our room did not have hot water the night of and the next morning

Nice toilet

Heat didn't work,stove very slow heat up,tv old and color is off,bed not comfortable, lights by bed went out on the first day ,they don't take cash,and it too expensive paying to much money for a extended stay it's not a apartment

Eveything

The bathroom