Homewood Suites by Hilton Seattle-Tacoma Airport/Tukwila

From the moment we walked in, the staff made us feel completely at home. Every single person we interacted with was incredibly friendly, personable, and genuinely funny — the kind of people who make you smile after a long travel day. Liana is always willing to help, whether it was answering questions, offering suggestions, or just taking the time to have a great conversation. It never felt forced — you can tell she truly enjoys what she does and cares about her guests. It’s rare to find a hotel where the service stands out this much. The atmosphere felt welcoming, relaxed, and authentic. We’ll absolutely be back — not just for the hotel itself, but for the amazing people who work there. Liana is the best!

These folks treated me like gold. Greatly enjoyed my stay.

Our check in experience was not great. Did the online check in and asked about the possibility of an early arrival. We received acknowledgment of the request but no further response. When we arrived at the hotel our requested room was not available nor were there any other of that type available. Once we got to our room the fire alarm was chirping! Two calls and finally a trip to the front desk and we were offered a room in another building for the night. The front desk person that arrived to escort us was apologetic and most of all kind. We were late for breakfast the next morning and it was closing down when we got there. The attendant overheard our problem and offered to make us a plate. Hot food not just cold cereal or toast. Again, such a kind thing to do!! Our room is nothing special, a few unwanted creepy crawlers so keep your food sealed or in the fridge. Plenty of hot water for 2. Breakfast has actually been quite good, bring your own brown sugar if you like it in your oatmeal! 🤗 So far, I have big thank yous to Angel at the front desk and Lucky in the kitchen!!

Hotel was clean, bed was good but don’t stay here if you enjoy a hot shower in the morning. Had a cold shower the first morning, let the front desk know and they told me point blank—there’s never hot water in the mornings, if you want a hot shower wait until the afternoon… we are in the area frequently to visit family member at assisted living home in the area but we won’t stay here again.

Great hotel! Ran out of hot water almost every shiwer, but not a big issue. The best part was the weekend security guard Mike. He is a breath of fresh air...a friendly, funny guy that makes you feel like family!

The beds were comfortable and the rooms were large. It was winter so we did not try out the pool. No hot tub.

We were there for 4 days and they never serviced the room. Not even fresh towels. I asked for the room to be serviced, but they didn't do it. The breakfast was typical, but cold. Even though we arrived early, the eggs were watery and cold, as was the sausage and bacon.

Breakfast was outstanding.

Breakfast.

This hotel was not kid-friendly at all. We were placed on the third floor despite requesting a lower floor due to traveling with children, and our request was denied. Later that night on New Year’s Eve, a manager came to our room stating that other guests could hear kids walking after 10 p.m., which felt unreasonable given the holiday and circumstances. The room itself was very uncomfortable—there was a door in the bathroom that led nowhere, which felt creepy and unsettling. On top of that, our request for basic toiletries was never fulfilled. Overall, the stay was disappointing and did not meet expectations, especially for a family.