Econo Lodge Portland Airport

Not a lot to like to be honest.

Obvious drug and prostitution happening at all hours of the day and night. When I arrived to the hotel I was told that there is a $100 deposit but when I booked the room I called and was told there was no such charge if I booked and paid online. Staff threaten to keep deposits over minimal things like losing the 1 room card they provide, having any guest come on property without showing front desk identification

The staff was so kind. Unfortunately all of the rooms smelled so bad of smoke. We had a small child with us and the staff tried hard to accommodate that and get us the best room without the smoke smell but we toured their 6 available rooms and they all had the smoke smell. As we were checking out another person was complaining that their toilet stopped working that morning. Everything about the room was fine though. There’s no breakfast available and the front desk reception area is closed day and night so you have to go to the side “night” window.

The wonderful person who checked me in had impeccable customer service, a friendly smile goes a long way 😊 She was welcoming and was very attentive, professional and helpful. I would recommend her for management and a raise. The service was really that great. I travel a lot, and oftentimes check-ins are just very generic and robotic. As many business transactions are. But when a arriving after a long trip, and you're tired and hot as this week was, that extra mile and a little smile goes a long way to make it feel like a welcoming place to lay your head down. Don't forget her raise you can tell the date and time I checked in. Would be ashamed to lose such a valued employee, and I am sure you agree.

The location

The top sheets was dirty, room smell of smoke, ac don't work

Noisy! The walls are super thin.

Staff was great but the rooms smell , hotel is for transients