Red Roof Inn Shelbyville

They gave us a handicapped room which was fine but showering became an issue because the shower head was so low. There were some questionable stains on the wall in front of the toilet. Lastly; there’s a huge gap under the doorway and the door hinge. Which I know isn’t health department approved. That being said bugs were coming in the room. We had to use a towel to block off the gap. Other than that the lady at the desk was super nice and the house keeping guy was as well.

Very clean, modern room, kind staff!

Dirty bug infested room, shower barely worked, staff were not helpful until after our frustration reached a boiling point. We checked out a day early due to the room issues. Staff seemed unfazed by it when it was brought to their attention after everything they agreed to refund the last day for us

Only problem was I followed signs to ice machine only to find out it was out of order. Was then directed back to lobby. How about a “ice machine out of order— May get ice in lobby” sign

The 1st room ( 128 ) they put us in . The front door wasn't safe ... it had about 1/2 inch rise from the floor , and you could see outside . The bathroom was updated . The smell entering the room was beyond meldew . TV didn't work . They moved us to room 101. The smell entering was musky . The bedding & pillow cases had short black hair on them . The dispensers for handsoap , shampoo & shower gel were either a tiny amount in them , or had nothing in them . The one cup coffee pot on the bathroom counter was molded inside the water bowl ( no water ) . The air condition unit was set on 60• , and would not adjust to a more comfortable temp , and it was very loud . Although we stayed at this same location 10 yrs ago . I will give them kuddos to taking out the carpet , painting the walls .

Great service and stay for the price

Room run down. Towels and linens old and stained. People hanging out in parking lot smoking weed and drinking. AC didn't work properly. Charging up to date market prices, the hotel and rooms should be up to date.

Very very affordable. Beds super comfortable. Air worked fantastic. Could use some new paint. Staff very friendly. Was literally just to sleep passing through. Would stay again.

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