Hampton Inn White Plains/Tarrytown

Staff was very nice, professional and helpful. Donna, our breakfast attendant was consistently attentive and was always polite and cheerful.Thank you!

The hotel staff was very kind, the free breakfast was great, and the convenience of the location was perfect! An important note is that the hotel is up on a hill, and you can drop off your luggage at the door, but be aware that there's a set of large stairs to climb from the parking lot up to the hotel. We chose not to get housekeeping while there, and the staff was kind to give us extra toilet paper/bags when needed. The only strange thing about our stay was that an area of our carpet was wet when we arrived (we had a maintenance guy check it out, and there was no leak anywhere) so it must have been from the carpet cleaning, possibly? We're not sure. But it never fully dried during our stay, which was weird. Overall, our stay was good and we'd stay here again if in the area!

Cookies and popcorn on arrival.

Not a clean as one would hope. Dirty rags, dirty tub, flies and bugs.

Hi there, I am sorry to write this email as I generally love to write positive reviews and emails, but I am writing to provide feedback which will hopefully lead to fewer of these feelings from customers in the future. It also seems more constructive to write these things in an email than to post a negative review online. My family and I just arrived home after checking out early from your hotel, which we have never done before. Upon arrival, the first sight that greeted us as we opened our hotel room door was a dirty toilet that was open and the water kept running and running into it, as if their was either a leak or a clog. There were clean towels but after a quick glimpse of the shower, it was clear that the bathroom hadn't been cleaned properly for quite some time. There was hair in the drain, someone else's used soap in the shower, biofilm/soap scum on the shower head, toothpaste splatter on the handles of the drawers, etc. We informed the (lovely) front desk employee of this and she apologized profusely and offered to move our room, but as we had already gotten set-up, we told her that we would just like the bathroom cleaned while we were at dinner instead. When we arrived back after dinner, the toilet looked cleaner (still wouldn't call it clean) but it was still running and nothing else looked improved at all. We were traveling with li

nice but the room could use an update

Have stayed here several times and it has always been great.

Nice hotel with good breakfast.

Great