Baymont by Wyndham Plano

Staff members wore no gloves after Alex left for the day and you should have hand sanitizer and all staff use gloves and the roach in my room didn’t help and rust on doors and tubs peeling and was rented a room with no heater working then matters turned worse the gas water heater exploded so we evacuated to save our lives and we ran out so fast we left our pizzas we just bought in the fridge and my husband slipped and fell in the snow as we walked out quickly to our vehicle and injured his back

Upgrade and remodel and practice sanitary rules with all staff!! Alex was great and manager Patel very friendly but the hotel itself needs remodeling big time

If I could give it 0 stars I would!!! This place is horrible! The manager/owner Mr. Patel is very rude, unprofessional, and unreasonable. We moved rooms 4 times. The first room the bedding had cigarette burns and rips that looked like a knife or box cutter was used to destroy it. The second room, the tub was horrible! It was peeling and moldy. The third room, the heater/ac had a short in it. All of this was in one night! The breakfast consisted of burnt potatoes burnt hotdogs wrapped in old buns, doughnut holes, and cereal! If it weren't for this winter storm, we would not still be here! Soon as it's clear we're leaving! Do not waste your money or energy here.

Bad hotel smelly broken facility Homeless around Smoking near pool Car not safe outside

NOTHING I DID NOT STAY I LEFT AND MY MONEY WAS NOT REFUNDED

The location was great. The room was ok. Definitely needs an update

The staff wasn't helpful. The bed wasn't comfortable. The hall has a stale smell to it.

My stay was very enjoyable. Got to see a museum and had a great time. Dined at an excellent restaurant. All in all a great weekend