Embassy Suites by Hilton Milwaukee Brookfield

Breakfast is good.

The non bedroom section of the room was EXTREMELY uncomfortable.... downright painful to sit in. The sleeper sofa and the chair need to be replaced. The lighting in that room was also poor.

Good location from the Brewers Stadium, Breakfast was good and the room was clean.

Our bed was terrible. We stayed 2 nights and didnt get much sleep.

Our travel baseball team recently stayed at this property for a weekend tournament. Ahead of our arrival, we were assured that the hotel was happy to host our group. Unfortunately, the actual experience felt less like a hospitality service and more like hostile surveillance. From the moment we arrived, our families were targeted with unreasonable restrictions. When our group gathered in the lobby, we were told we could not congregate there and were explicitly told we could go "sit in our cars" instead. We received a noise complaint simply for our children using the swimming pool during standard hours, and we were told that anyone under the age of 18 had to be accompanied by an adult at all times, anywhere on the property. The situation culminated in hotel staff calling the police on our parents for simply talking in the hallways, under the claim that it "looked unsafe." What made this experience entirely unacceptable was the blatant inconsistency. There were several other travel baseball families and hotel guests staying at the property doing the exact same things—gathering in common areas and chatting in hallways—yet our group was the only one singled out, watched constantly by staff, and subjected to police intervention. Management knew exactly who we were, the size of our group, and that we were traveling with children when they accepted our booking. If the hotel’s policies regarding families and teams are truly this restrictive, they should not accept group reservations. We felt unwelcome and hyper-scrutinized throughout our stay. We will absolutely not be returning, and we advise other youth sports teams to take their business elsewhere. The photo I attached is the "Security" guard standing over our dads, who paid for drinks at the bar. They were doing nothing wrong.