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8.9 / 10 Guest Rating

Sheraton Fort Worth Downtown Hotel

1701 Commerce Street, Fort Worth, us

Sheraton Fort Worth Downtown Hotel - main view

About the Property

Sophistication and Comfort
Experience the perfect blend of sophistication and comfort at the Sheraton Fort Worth Downtown Hotel. Our state-of-the-art technology ensures an exciting stay, while our cozy accommodations provide ultimate relaxation.

Convenient Location
Situated right across from the Fort Worth Convention Center, our smoke-free hotel is just minutes away from various Fort Worth attractions. Enjoy easy access to several restaurants, world-class entertainment options, and the Dallas/Fort Worth International Airport.

Fitness and Dining Options
Stay active at any time of the day at our 24-hour fitness center, equipped with modern facilities for your workout needs. Indulge in delicious American cuisine served all day at our on-site restaurant, catering to your cravings whenever you desire.

Book your stay at the Sheraton Fort Worth Downtown Hotel now for a memorable and convenient experience!

Facilities & Amenities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

King Room - Photo 1
King Room - Photo 2
King Room - Photo 3
King Room - Photo 4
King Room - Photo 5
King Room - Photo 6
King Room - Photo 7
King Room - Photo 8
King Room - Photo 9
1/9

King Room

The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room has carpeted floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a safe deposit box, as well as heating. The unit has 1 bed.

40 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

DOUBLE CLUB KING BED

Non-refundable
Room Only
20% OFF$245.23

$196.18

Includes taxes & fees

King Room

Non-refundable
Breakfast Included
20% OFF$391.58

$313.26

Includes taxes & fees
Queen Room with Two Queen Beds - Photo 1
Queen Room with Two Queen Beds - Photo 2
Queen Room with Two Queen Beds - Photo 3
Queen Room with Two Queen Beds - Photo 4
Queen Room with Two Queen Beds - Photo 5
Queen Room with Two Queen Beds - Photo 6
Queen Room with Two Queen Beds - Photo 7
Queen Room with Two Queen Beds - Photo 8
Queen Room with Two Queen Beds - Photo 9
1/9

Queen Room with Two Queen Beds

The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.

37 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

QUADRUPLE TWO QUEEN BEDS NON SMOKING

Non-refundable
Room Only
20% OFF$228.85

$183.08

Includes taxes & fees

QUADRUPLE TWO QUEEN BEDS NON SMOKING

Non-refundable
Breakfast Included
20% OFF$305.81

$244.65

Includes taxes & fees
King Room - High Floor - Photo 1
King Room - High Floor - Photo 2
King Room - High Floor - Photo 3
King Room - High Floor - Photo 4
King Room - High Floor - Photo 5
King Room - High Floor - Photo 6
King Room - High Floor - Photo 7
King Room - High Floor - Photo 8
King Room - High Floor - Photo 9
King Room - High Floor - Photo 10
1/10

King Room - High Floor

The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.

40 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

King Room - High Floor

Non-refundable
Room Only
20% OFF$383.71

$306.97

Includes taxes & fees
Queen Room with Two Queen Beds - High Floor - Photo 1
Queen Room with Two Queen Beds - High Floor - Photo 2
Queen Room with Two Queen Beds - High Floor - Photo 3
Queen Room with Two Queen Beds - High Floor - Photo 4
Queen Room with Two Queen Beds - High Floor - Photo 5
1/5

Queen Room with Two Queen Beds - High Floor

The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room has carpeted floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a safe deposit box, as well as heating. The unit has 2 beds.

37 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Queen Room with Two Queen Beds - High Floor

Non-refundable
Room Only
20% OFF$367.99

$294.39

Includes taxes & fees
Corner Junior King Suite with Sofa Bed - Photo 1
Corner Junior King Suite with Sofa Bed - Photo 2
Corner Junior King Suite with Sofa Bed - Photo 3
Corner Junior King Suite with Sofa Bed - Photo 4
Corner Junior King Suite with Sofa Bed - Photo 5
Corner Junior King Suite with Sofa Bed - Photo 6
Corner Junior King Suite with Sofa Bed - Photo 7
1/7

Corner Junior King Suite with Sofa Bed

The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.

57 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Corner Junior King Suite with Sofa Bed

Non-refundable
Room Only
20% OFF$540.97

$432.78

Includes taxes & fees
Junior King Suite with Sofa Bed - Club Lounge Access - Photo 1
Junior King Suite with Sofa Bed - Club Lounge Access - Photo 2
Junior King Suite with Sofa Bed - Club Lounge Access - Photo 3
Junior King Suite with Sofa Bed - Club Lounge Access - Photo 4
Junior King Suite with Sofa Bed - Club Lounge Access - Photo 5
Junior King Suite with Sofa Bed - Club Lounge Access - Photo 6
Junior King Suite with Sofa Bed - Club Lounge Access - Photo 7
Junior King Suite with Sofa Bed - Club Lounge Access - Photo 8
Junior King Suite with Sofa Bed - Club Lounge Access - Photo 9
Junior King Suite with Sofa Bed - Club Lounge Access - Photo 10
1/10

Junior King Suite with Sofa Bed - Club Lounge Access

This spacious suite comes with 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit has 1 bed.

57 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Junior King Suite With Sofa Bed-Club Lounge Access

Non-refundable
Room Only
20% OFF$383.35

$306.68

Includes taxes & fees
Deluxe Studio, 1 Double Bed - Photo 1
Deluxe Studio, 1 Double Bed - Photo 2
Deluxe Studio, 1 Double Bed - Photo 3
Deluxe Studio, 1 Double Bed - Photo 4
Deluxe Studio, 1 Double Bed - Photo 5
Deluxe Studio, 1 Double Bed - Photo 6
Deluxe Studio, 1 Double Bed - Photo 7
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Deluxe Studio, 1 Double Bed

1 Double BedInternet - Free WiFi Entertainment - 48-inch HDTV with premium channels and pay moviesFood & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)Sleep - Pillowtop bed, premium bedding, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletriesPractical - Safe, iron/ironing board, and laptop workspaceComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Low-height electrical outlets in bathroomEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling binNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerBathrobe

STUDIO DELUXE

Non-refundable
Room Only
20% OFF$320.69

$256.55

Includes taxes & fees
Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower) - Photo 1
Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower) - Photo 2
Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower) - Photo 3
Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower) - Photo 4
Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower) - Photo 5
1/5

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

2 Queen BedsInternet - Free WiFi Entertainment - 48-inch HDTV with premium channels and pay moviesFood & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)Sleep - Pillowtop bed, premium bedding, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletriesPractical - Safe, iron/ironing board, and laptop workspaceComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Low-height electrical outlets in bathroomEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling binNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerBathrobe

Room, 2 Queen Beds

Non-refundable
Room Only
20% OFF$347.15

$277.72

Includes taxes & fees

Room, 2 Queen Beds

Non-refundable
Breakfast Included
20% OFF$416.93

$333.54

Includes taxes & fees
Club Room, 1 King Bed with Sofa bed (Hearing Accessible) - Photo 1
Club Room, 1 King Bed with Sofa bed (Hearing Accessible) - Photo 2
Club Room, 1 King Bed with Sofa bed (Hearing Accessible) - Photo 3
Club Room, 1 King Bed with Sofa bed (Hearing Accessible) - Photo 4
Club Room, 1 King Bed with Sofa bed (Hearing Accessible) - Photo 5
1/5

Club Room, 1 King Bed with Sofa bed (Hearing Accessible)

1 King Bed and 1 Double Sofa BedInternet - Free WiFi Entertainment - 48-inch HDTV with premium channels and pay moviesFood & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)Sleep - Pillowtop bed, premium bedding, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletriesPractical - Safe, iron/ironing board, and laptop workspaceComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Low-height electrical outlets in bathroomEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling binNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerBathrobe

Club lounge access, Guest room, 1 King, Sofa bed

Non-refundable
Room Only
20% OFF$413.65

$330.92

Includes taxes & fees
Deluxe Suite, 1 Bedroom - Photo 1
Deluxe Suite, 1 Bedroom - Photo 2
Deluxe Suite, 1 Bedroom - Photo 3
Deluxe Suite, 1 Bedroom - Photo 4
Deluxe Suite, 1 Bedroom - Photo 5
Deluxe Suite, 1 Bedroom - Photo 6
Deluxe Suite, 1 Bedroom - Photo 7
Deluxe Suite, 1 Bedroom - Photo 8
1/8

Deluxe Suite, 1 Bedroom

1 King Bed and 1 Double Sofa Bed615 sq feet Club Level - Club Lounge access, continental breakfast, and light refreshmentsLayout - Living room and sitting areaInternet - Free WiFi Entertainment - 48-inch HDTV with premium channels and pay moviesFood & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)Sleep - Pillowtop bed, premium bedding, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletriesPractical - Safe, double sofa bed, and iron/ironing boardComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Low-height view port in door, wheelchair accessible, closed-captioned TV, low-height electrical outlets in bathroom, visual fire alarm, low-height door lock, braille signage, height-adjustable showerhead, bathroom grab bars, accessible bathtub, lever door handles, and transfer showerEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling binNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

57 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerBathrobe

SUITE DELUXE KING BED

Non-refundable
Room Only
20% OFF$395.42

$316.34

Includes taxes & fees
Club Room, 2 Queen Beds - Photo 1
Club Room, 2 Queen Beds - Photo 2
Club Room, 2 Queen Beds - Photo 3
Club Room, 2 Queen Beds - Photo 4
Club Room, 2 Queen Beds - Photo 5
Club Room, 2 Queen Beds - Photo 6
Club Room, 2 Queen Beds - Photo 7
Club Room, 2 Queen Beds - Photo 8
1/8

Club Room, 2 Queen Beds

2 Queen Beds395 sq feet Club Level - Club Lounge access, continental breakfast, and light refreshmentsInternet - Free WiFi Entertainment - 48-inch HDTV with premium channels and pay moviesFood & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)Sleep - Pillowtop bed, premium bedding, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippersPractical - Safe, iron/ironing board, and laptop workspaceComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Low-height view port in door, wheelchair accessible, closed-captioned TV, low-height electrical outlets in bathroom, visual fire alarm, low-height door lock, braille signage, height-adjustable showerhead, bathroom grab bars, accessible bathtub, lever door handles, and transfer showerEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling binNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

37 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerBathrobe

Guest Room with Club Lounge Access and 2 Queen Beds

Non-refundable
Room Only
20% OFF$310.4

$248.32

Includes taxes & fees
Club Room, 1 King Bed with Sofa bed - Photo 1
Club Room, 1 King Bed with Sofa bed - Photo 2
Club Room, 1 King Bed with Sofa bed - Photo 3
Club Room, 1 King Bed with Sofa bed - Photo 4
Club Room, 1 King Bed with Sofa bed - Photo 5
Club Room, 1 King Bed with Sofa bed - Photo 6
Club Room, 1 King Bed with Sofa bed - Photo 7
Club Room, 1 King Bed with Sofa bed - Photo 8
Club Room, 1 King Bed with Sofa bed - Photo 9
Club Room, 1 King Bed with Sofa bed - Photo 10
Club Room, 1 King Bed with Sofa bed - Photo 11
1/11

Club Room, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed430 sq feet Club Level - Club Lounge access, continental breakfast, and light refreshmentsInternet - Free WiFi Entertainment - 48-inch HDTV with premium channels and pay moviesFood & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)Sleep - Pillowtop bed, premium bedding, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippersPractical - Safe, double sofa bed, and iron/ironing boardComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Low-height view port in door, wheelchair accessible, closed-captioned TV, low-height electrical outlets in bathroom, visual fire alarm, low-height door lock, braille signage, height-adjustable showerhead, bathroom grab bars, accessible bathtub, lever door handles, and transfer showerEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling binNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

40 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerBathrobe

King Room with Sofa Bed and Club Lounge Access

Non-refundable
Room Only
20% OFF$323.64

$258.91

Includes taxes & fees
Room, 1 King Bed with Sofa bed - Photo 1
Room, 1 King Bed with Sofa bed - Photo 2
Room, 1 King Bed with Sofa bed - Photo 3
Room, 1 King Bed with Sofa bed - Photo 4
Room, 1 King Bed with Sofa bed - Photo 5
Room, 1 King Bed with Sofa bed - Photo 6
Room, 1 King Bed with Sofa bed - Photo 7
Room, 1 King Bed with Sofa bed - Photo 8
1/8

Room, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed430 sq feet Internet - Free WiFi Entertainment - 48-inch HDTV with premium channels and pay moviesFood & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)Sleep - Pillowtop bed, premium bedding, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletriesPractical - Safe, double sofa bed, and iron/ironing boardComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Braille signage, bathroom grab bars, height-adjustable showerhead, transfer shower, accessible bathtub, closed-captioned TV, low-height electrical outlets in bathroom, low-height view port in door, visual fire alarm, lever door handles, low-height door lock, and wheelchair accessibleEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling binNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

40 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerBathrobe

Room, 1 King Bed with Sofa bed

Non-refundable
Room Only
20% OFF$364.59

$291.67

Includes taxes & fees

Room, 1 King Bed with Sofa bed

Non-refundable
Breakfast Included
20% OFF$434.36

$347.49

Includes taxes & fees
Deluxe Studio - Club Lounge Access - Photo 1

Deluxe Studio - Club Lounge Access

0
Sleeps 2

Studio Deluxe with Club lounge access

Non-refundable
Room Only
20% OFF$370.08

$296.06

Includes taxes & fees
Junior Suite, 1 King Bed with Sofa bed - Photo 1
Junior Suite, 1 King Bed with Sofa bed - Photo 2
Junior Suite, 1 King Bed with Sofa bed - Photo 3
Junior Suite, 1 King Bed with Sofa bed - Photo 4
Junior Suite, 1 King Bed with Sofa bed - Photo 5
Junior Suite, 1 King Bed with Sofa bed - Photo 6
Junior Suite, 1 King Bed with Sofa bed - Photo 7
Junior Suite, 1 King Bed with Sofa bed - Photo 8
Junior Suite, 1 King Bed with Sofa bed - Photo 9
Junior Suite, 1 King Bed with Sofa bed - Photo 10
Junior Suite, 1 King Bed with Sofa bed - Photo 11
1/11

Junior Suite, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa BedInternet - Free WiFi Entertainment - 48-inch HDTV with premium channels and pay moviesFood & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)Sleep - Pillowtop bed, premium bedding, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletriesPractical - Safe, iron/ironing board, and laptop workspaceComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Low-height electrical outlets in bathroomEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling binNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerBathrobe

JUNIOR SUITE KING SIZE BED

Non-refundable
Room Only
20% OFF$332.2

$265.76

Includes taxes & fees

Guest Reviews

8.9
Excellent216 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness9.0
Service9.3
Location9.2
Room Quality8.8
Amenities8.8
Value for Money8.5
Food and Beverage8.3
Overall Experience9.2

Select topics to read reviews

M
MurphyusUS
Verified booking
solo_traveller
Standard Room
Stayed in May 25, 2026

"Exceptional"

10.0
Helpful?
J
joeusUS
Verified booking
couple
Standard Room
Stayed in May 21, 2026

"Good"

3.0

Parking is too expensive because they know that if there is no parking on the road, you have to park in the garage 48 a day

Helpful?
D
DonnausUS
Verified booking
family_with_children
Standard Room
Stayed in May 11, 2026

"Exceptional"

10.0
Helpful?
W
W532SYerikae
Verified booking
Friends getaway
Standard Room
Stayed in May 1, 2026

"Disappointing Stay, Would Not Return"

4.0

Our stay at Sheraton Fort Worth Downtown Hotel was extremely underwhelming, especially given that we were there for a special event hosted by the hotel. The buffet served at the event was frankly inedible—rubbery chicken, tough beef, and burnt potato wedges. It set the tone for the rest of the experience. The room itself was an adequate size, but the windows were so filthy you couldn’t see outside. This became especially frustrating during a severe weather alert in the middle of the night—we could hear hail but had no visibility to even tell what was happening outside. Housekeeping was completely nonexistent. Our room was never serviced—no made beds, no fresh towels, nothing. There wasn’t even a door tag to request service. Basic amenities and information were also lacking. There were no menus, no literature about things to do in Fort Worth, and no guidance for guests at all. The bathroom didn’t have accessible outlets for styling tools, and while there were plugs near the table, there was no mirror nearby—so getting ready meant doing your hair blindly unless you brought your own mirror. The location is good, but that’s about the only positive. Overall, this hotel fell far short, and we won’t be staying here again.

Helpful?
J
Jennifer usUS
Verified booking
family_with_children
Standard Room
Stayed in Apr 20, 2026

"I really enjoyed my stay except for the lack of stations and reception on the tv."

8.0

Bathroom lighting was great.

I couldn't watch all the channels. I wanted to watch Golden Girls but the channel didn't work until the night before I was to leave.

Helpful?
B
BrianusUS
Verified booking
family_with_children
Standard Room
Stayed in Apr 17, 2026

"Exceptional"

9.0
Helpful?
L
Luis FernandobrBR
Verified booking
solo_traveller
Standard Room
Stayed in Apr 13, 2026

"Exceptional"

10.0
Helpful?
K
K8624MEkristend
Verified booking
Family
Standard Room
Stayed in Apr 12, 2026

"Great hotel with wonderful customer service and very clean!"

8.0

We stayed 3 nights at the Sheraton. Upon check in we were upgraded to a suite with a king bed. We originally booked a room with 2 queen beds. There was a high school science conference going on, so I think the upgrade was due to the lack of rooms with 2 beds. The lobby was mass chaos, but the front desk did a great job handling it all. The room they gave us was spacious with a tiny couch in the sitting area as well as a bar area that had a cabinet with a mini fridge and a microwave. The bathroom has the sliding barn door with frosted glass. The bed was comfortable and they provide robes in the room, which was a nice touch. We had access to the lounge on the 10th floor, which provides small snacks around 5:00 as well as a breakfast in the morning. We went to the lounge the first evening. They had small empanadas as well as mini spring rolls. They also have waters, soda and coffee/tea available. We talked a while with Priscilla who was working in the lounge. She was so friendly and sweet! We had breakfast the following morning in the lounge. It was just ok. They only provided small plates, so we had to have several plates to accommodate our food. It was also freezing in there. I grabbed a juice from the refrigerator and it was expired by a few weeks. I kindly told the 2 ladies working the lounge that morning (April 10th in the morning) about the expired juice to tell them in case they wanted to check the rest of that kind of juice to make sure it wasn’t expired, and the 2 ladies just stared at me with a blank face and said nothing. This was NOT a language barrier, they just didn’t want to be bothered and seemed annoyed that I even spoke to them. They looked me up and down like I was doing something wrong. It was bizarre. We then walked out and another gentleman in the hallway exclaimed how rude the ladies were to us, and how they were rude to him too. It was strange. Besides that, the rest of our stay was seamless and fantastic! The customer service from everyone at the front desk was wonderful and everyone was so friendly! We ate at the restaurant for breakfast the last 2 days, and everyone was so lovely there too! Super kind and outgoing. Also, the staff working the valet are also wonderful too. They are so polite and always making sure the car is brought up promptly. Each person was so great! I will also say that the hotel was very clean. The last day we were there, a man was on his hands and knees scrubbing the baseboards in the lobby. We only had maid service once, because the second morning we were there, that huge student conference checked out. We came back to our room at 5:15 pm and our room still wasn’t cleaned. We just grabbed some fresh towels and gave them our dirty ones. After seeing the messes that the students left in the other rooms, we gave the housekeeping some grace and told them they could skip our room so we could rest for a bit. They seem relieved! All in all, I would recommend this hotel. The customer service is excellent (besides that random incident with the ladies in the lounge that one morning). Everyone else there is so lovely! It’s an older hotel, but they keep it really nice. We will be returning!

Helpful?
V
victoriahQ5165LE
Verified booking
Family
Standard Room
Stayed in Apr 11, 2026

"Flutter"

10.0

Man it was really good the girl gave us what we need

Helpful?
L
LaurengbGB
Verified booking
solo_traveller
Standard Room
Stayed in Apr 10, 2026

"Great hotel for downtown fort worth"

10.0

Great location, friendly staff. Access to the buses outside the hotel was great for exploring downtown and the stockyard. Rooms were clean and restaurant was delicious with a great selection for Gluten free.

Pool was indoor.

Helpful?