Delta Hotels by Marriott Calgary Downtown

Friendly staff. Amazing bed in kingsize room. View of Calgary tower. And we liked the pool facilities.

Personally I like a full minibar. How to order roomservice was unclear for me.

We stayed at this hotel while traveling for our child’s sports tournament. Several other families from our city were also staying at the same hotel. Prior to our arrival, we were informed that there would be complimentary storage for equipment, which seemed like a great convenience for teams. However, upon arrival, we discovered that the “storage area” was actually located in the parkade. Equipment bags had to be stacked on top of one another, and there was no option for gear to dry out. Even more concerning, the fenced enclosure could easily be accessed by climbing over the top, making it neither secure nor practical. Given these conditions, we chose to keep our child’s equipment in our room. After returning home, we were shocked to find an unexpected $500 charge on our credit card. This charge was never mentioned at check-in, check-out, or at any point during our stay. When we contacted the hotel, we were told the fee was for “deep cleaning” due to a policy prohibiting sports equipment in guest rooms, a policy that was never disclosed in any booking information or communication. To make matters worse, the hotel charges only $100 for guests traveling with pets for any duration of stay, yet somehow justifies $500 for a piece of sports equipment. That comparison alone shows how unreasonable this fee is. If, as a conservative estimate, 20 rooms (families from our group) were charged the same $500 fee, that’s an additional $10,000 the hotel collected after the fact. This feels like an outright money grab and an extremely disappointing way to treat guests. After this experience, we will never stay at a Delta hotel again, and we will be advising others about this as well.

location

sirens going all night interrupting our sleep sirens were very loud even on 25 th floor could not enjoy fireplace at 9 pm as staff were setting up fir Breakfast

Stayed in this property a couple of nights while on business. Although it’s in the downtown area, it’s a bit outside the busy nightlife and daily office traffic. That makes it perfect for a more quiet stay. The hotel is modern and has a great layout. The restaurant/bar is quite nice. Rooms are comfortable and have all you need. Kudos for the modern and functional bathroom. Overall excellent stay and a good choice for my next trip.

Sauna

Nothing

Accomodation was clean and comfortable

Had trouble twice with keycards not working and not much to eat for gulten free people. Not close to downtown.

Comfy I love the pillows. Where can I buy them? :-)

It was super clean confy and welcome

The parking price was outrageous and they shouldn’t be charging that much

Great stay - comfortable beds and great service! Area around hotel is a bit noisy, but didn't have a big impact.