DoubleTree Suites by Hilton Phoenix

The actual inside of the room is nice. Love the layout. Really spacious with the sofa, small kitchen area and bedroom

The outside looks really dated. I dont know how they could fix it up, but that would be nice. Also, you cannot place a pickup order for food during breakfast, although their website says its possible.

The room was exactly as advertised. Very clean and spacious, I almost spent the entire weekend in my room, due to how comfortable the space. Would defienetly book here again.

good breakfast and cookie with stay!

swimming pool was cold

The location was nice

The elevators seems a little dirty. The buttons too

The open foyer with the pool in the center was amazing. All of the grounds outside were immaculate. Easy access by Light Rail to city

$800.00 dollars in 100 dollar bills was STOLEN by housekeeping when the y pack up my things after i missed my checkout date by a few days. All my things were there except for EVERYTHING in the LOCKED safe in my LOCKED room!

I am writing to formally address the issues I encountered during my recent stay at the DoubleTree Hotel by Hilton, located at 320 North 44th Street, Phoenix, AZ 85008, in room 555. Upon my arrival, I encountered numerous unacceptable conditions that significantly impacted my experience. The room had a foul odor, and I discovered another patron's clothing left inside. More alarmingly, I observed tinged blood on the pillowcase, hair in the bed, a Q-tip on the floor, a dirty rag on the side of the bed, and a bathroom that was not sanitized. These conditions violate cleanliness standards put forth in Arizona law, which mandates that hotels maintain a safe and sanitary environment for their guests. To provide context, Arizona law requires that hotels adhere to strict cleanliness and maintenance protocols, ensuring that all guest accommodations are thoroughly cleaned and inspected before check-in. This includes removing any bodily fluids, properly sanitizing all bed linens, and ensuring that bathrooms are hygienic. The state statutes underscoring these requirements clearly outline hospitality establishments' responsibilities to their patrons, making my experience not only disappointing but also concerning for my health and safety. Furthermore, the property manager's attempts to place blame on me for these conditions were not only unwarranted but dismissive of my concerns. The overall condition of the hotel was deplorable, with a pervasive smell of urine and fecal matter in outdoor areas, prompting me to leave the property and incur an additional $1,350.00 in accommodations at a hotel 30 minutes from my work site. The potential exposure to bodily fluids is unacceptable, and I remain unsure if I came into contact with any of these hazardous conditions before my discovery. The stress and panic caused by this situation are considerable, and I am compelled to request a thorough investigation. I have already filed a complaint with Hilton's corporate office and now seek your assistance in resolving this issue. I urge you to take this matter seriously and ensure that appropriate actions are taken to address the concerns raised. Thank you for your attention to this urgent issue. I look forward to your prompt response.

Staff is amazing and hotel is CLEAN.