La Quinta Resort & Club

It was an incredible resort with an amazing staff. We had the best spring break. The restaurants are amazing especially Adobe Grill. Also, the spa is a must. We will definitely be returning and recommending it to others.

Beautiful buildings and structure and flowers and gardens

Not kept clean. For a 5 star hotel, my sheets were not changed as I requested, my sink was clogged, the carpets need to be removed and renewed …at least washed and cleaned. Not vacuumed properly. The toilet was not cleaned right, there was the previous persons poop on the toilet area… floors were not clean… hair on floor all over… the water bottles were not renewed… tv is angled upwards towards the ceiling, pillows smelled like BO… sheets were old and flimsy… comforters old and smelly.

Everything!

Grounds were beautiful, but our room was in disrepair!

I recently stayed at the La Quinta Resort and our dog escaped the condo where we were staying at night and got lost. Three couples were on vacation. Two couples got back to the condo first, and the dogs were excited. My dog was expecting to see me, but I wasn’t back yet, so she took off into the darkness, hoping to find me. That was 10 pm at night. We alerted as many staff people that we could find, and four gentlemen volunteered to use their golf carts and walkie-talkies to track her down -- Lupe Machuca, Johnny Andrade, and John Fuentez from the Banquet team, and Joshua Juarez from the Security Team. The security at the gated community and golf course next door spotted her, and the La Quinta Resort Rescue Squad tracked her over fairways and greens in the middle of the night, and finally herded her back to my car, which she recognized. We were reunited at 3 AM! I can’t say enough good things about the entire La Quinta Team. They were working behind the scenes looking at all their security cams, and then forwarding what they saw to the four guys doing the searching on golf carts. Everyone was involved. I give La Quinta 5 stars for service, commitment and compassion!