Ramada by Wyndham West Edmonton Hotel & Suites

Inconvenient as too far from conference where I am going. Also! The staff , I don’t like making comment negative, as I also work with people. I understand the service. No trolly available. My husband did not like the area as well as the bed is not been followed for where I booked. I lost money for the reservations. As the facility did not so great for my husband. Who has low mobility. So sorry

Hotel is sitting just in a highway so is really noisy all the time.From my room i can hear the conversations of neighboring guest from other rooms.No rest at all! Hot water was an issue as well.

Not a nice area

Everything was good

The room was fine, good value for money. It's a bit noisy as the walls are thin and the flooring is hard not carpeted so you hear a lot of noise from other guests.

Front desk staff were awesome. Decent room. Clean room but a lingering musty smell.

Even though the hotel was recently renovated, the actual renovation work was very poor quality. Lots of paint drops on the floor, missing base boards, grout work was poor, walls were dirty, etc. Room was clean. Bed was comfy. Sound travels quite easily between rooms. Could hear a child through the walls from the room next to us.

Staff wouldn’t listen when we told them we pre checked in online. The guy was very arrogant commented that it was common sense for them to take a deposit upon arrival. But I tried to explain to him that we already paid a deposit when we checked in online. They ended up double charging us, he didn’t even apologize.

The hotel front desk person was not helpful at all, we got there later in the evening exhausted and tired, we booked for the 17th there was a $40 early ch

Clean rooms and newly renovated, service was great. Only things not great was the bathroom plug in didn’t work, room was small and noisy- could hear hallway noise and other rooms slamming shut. Location is also not ideal