The Westin Georgetown, Washington D.C.

The $25 credit to food was not beneficial or helpful to offset very high food prices. One of our 2 room & elevator keys did not work. We had the keys reset at front desk nut still the one key didn't work. We didn't try to get it fixed again. Location was great for our needs. These was a pile of conference & education books from a previous occupant

My family had an exceptional time here while in DC. The room was beyond what we expected, and exceeded our expectations. We will be staying here in the future.

Room was very big and had a nice decor

Clean

Location was good but it was expensive for the quality, i felt it was outdated and nothing special about it

We love this property!

Not worth the money, just like a Holiday Inn Room service came in a takeout bag with no cutlery. Toilet did not flush. Column right in the middle of the room

I had one problem when I arrived: they did not show any record of my reservation despite having sent me an email the prior day. It took at least half an hour probably closer to 45 minutes. They had to call Travelocity to get the reservation record to be processed. This was Travelocity's fault, not the Westin's. So I am unlikely to reserve through Travelocity in the future.

The stay was great but the check-in was terrible. They did not find my reservation after at least 30 minutes of checking. They had to call Travelocity, which finally sent the reservation through. I provided my confirmation number and showed them the email that Westin sent me the day before.

Esther at check in was so welcoming - thank you!